
Victim Advocate Specialist
- Chicago, IL
- $50,000 per year
- Permanent
- Full-time
- Competitive salaries reflecting your skills and experience.
- Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
- Generous PTO and paid holidays, with flexible work hours for work-life balance.
- 403(b) plan with company contributions for eligible employees after 2 years of service.
- Continuous learning opportunities through workshops and training programs.
- Supportive work environment valuing diversity, equity, and inclusion.
- Discounts on programs, employee assistance programs, and company-sponsored events.
- Provide one-on-one support to victims of violence, including crisis intervention, safety planning, and emotional support.
- Offer trauma-informed counseling and guidance to victims, empowering them to navigate their recovery process.
- Assist victims in accessing services such as medical care, mental health support, legal assistance, and housing resources.
- Serve as a liaison between victims and law enforcement, ensuring that the victim’s needs are understood and addressed during the investigative and judicial process.
- Engage with the community to raise awareness about victim services and resources.
- Lead or participate in community events, workshops, and support groups to educate the public about victimization, trauma, and available support services.
- Provide education on victims' rights, confidentiality, and the importance of seeking support in the aftermath of violence.
- Develop and maintain relationships with community partners, community organizations including local law enforcement, hospitals, legal professionals, and mental health providers.
- Coordinate with other service providers to ensure comprehensive support and follow-up for victims of violence.
- Maintain accurate, confidential, and up-to-date case files for each victim, documenting interactions, progress, and services provided.
- Develop and implement individualized service plans for victims based on their unique needs and circumstances.
- Track and report case progress, challenges, and outcomes as required by funders, the organization, or partner agencies.
- Support a case load of 15- 20 Clients
- Be available to respond to crises or emergencies involving victims of violence, offering immediate emotional support and safety assistance.
- Assist victims in identifying and addressing immediate safety concerns, including arranging emergency shelter, if necessary.
- Provide a 24/7 on call service for response for emergency call responses known as CPIC Alerts
- Advocate for victims within the legal system, ensuring that their rights are upheld throughout the legal process.
- Provide victims with information on available restitution programs, protective orders, and other legal remedies available to them.
- Empower victims to make informed decisions regarding their safety, legal options, and support networks.
- Track and document outcomes for victims and program effectiveness, providing reports to leadership and stakeholders.
- Participate in program evaluations, surveys, and assessments to continuously improve services and the effectiveness of the victim advocacy program.
- Associate’s Degree in Social Work, Psychology, Criminal Justice.
- Minimum of 3-5 years of experience working in victim advocacy, crisis intervention, or related fields.
- Strong understanding of trauma-informed care, victim rights, and the challenges faced by individuals who have experienced violence.
- Ability to handle sensitive situations with confidentiality, empathy, and professionalism.
- Experience working with youth, particularly those who have experienced violence or trauma.
- Excellent interpersonal, communication, and organizational skills.
- Knowledge of local resources available to victims of violence (e.g., legal aid, counseling, shelter, medical services).
- Ability to work evenings and weekends, if needed, for emergency responses or community events.
- Ability to Commute: Humbolt Park (60651), Austin (60644), Little Village/Pilsen (60608)
- Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor -
- Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
- Reporting any suspicious behavior and violation of policy and procedures to your supervisor
- Completing all child abuse prevention training as required