
VP of Sales & Operations - North America
- Schaumburg, IL
- $130,000-150,000 per year
- Permanent
- Full-time
- Develop and execute a comprehensive go-to-market strategy for the North American region, aligned with global business objectives.
- Build and lead a high-performing sales team and network of representatives focused on growing the customer base and increasing market share.
- Identify and prioritize key industries, applications, and customers where precision measurement and control systems deliver critical value.
- Represent the organization at industry events, exhibitions, and conferences to strengthen market presence and generate leads.
- Serve as a senior technical advisor during the sales process, ensuring solution alignment with customer-specific applications and operational needs.
- Guide the proposal and quotation process, including product selection, system configuration, and integration planning.
- Support field trials, pilot projects, and technical demonstrations to accelerate adoption and prove ROI to prospective clients.
- Oversee order fulfillment, delivery scheduling, system commissioning, and post-sale support in the North American region.
- Ensure efficient coordination with service partners, field technicians, and internal operations to maintain high customer satisfaction.
- Establish operational procedures and performance standards for regional logistics, technical support, and service escalation.
- Act as the primary interface between North American customers and global product development, engineering, and manufacturing teams.
- Communicate market trends, customer feedback, and competitive intelligence to inform product strategy and continuous improvement initiatives.
- Support new product introductions, custom application deployments, and technical training for internal and external stakeholders.
- Set regional revenue and performance targets; monitor KPIs related to sales pipeline, delivery timelines, service quality, and customer retention.
- Prepare and present regular reports to executive leadership, offering insights and strategic recommendations for regional business growth.
- Drive accountability across the regional team for achieving financial and operational objectives.
- Bachelor's degree in Engineering, Industrial Technology, or related technical field; MBA or equivalent leadership training preferred.
- Minimum 10 years of experience in technical sales and operations leadership within the industrial automation, process control, or precision instrumentation sectors.
- Strong understanding of tension measurement, web guiding, force sensing, telemetry, or bulk material control technologies.
- Proven ability to manage sales channels, strategic accounts, and regional operations in a fast-paced, customer-facing environment.
- Exceptional leadership, negotiation, and communication skills.
- Willingness to travel regularly across North America.
- Experience launching or scaling high-value technical products in North American markets.
- Familiarity with OEM sales models and integration into production lines or industrial systems.
- Bilingual in English and Spanish or French is an asset.
- Competitive compensation package.
- Comprehensive benefits package to support your well-being.
- Opportunities for professional development and career growth.
- A collaborative and performance-driven company culture.
- Located in the vibrant city of Chicago, offering a dynamic work environment.