Customer Care Representative - WFH

Spade Recruiting

  • West Palm Beach, FL
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
Who We AreWe’re not your average insurance team. Think people-first, flexible, and future-focused. Our mission is simple: give hardworking families the peace of mind that comes with having the right protection in place. We lean on technology, teamwork, and a growth mindset to make that happen.The OpportunityWe’re looking for a Customer Care Representative —someone who loves helping people and making complicated things simple. You’ll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.What You’ll Be DoingKeeping in touch with clients after they get their policyExplaining benefits, answering questions, and helping with claimsMaking sure clients understand exactly what they have (no confusing jargon)Teaming up with leaders to make onboarding smooth and stress-freeBeing the go-to person when clients need supportWhat Makes You a Great FitYou’re a natural communicator and enjoy helping peopleYou’re comfortable with tech and working from homeYou stay organized and on top of detailsYou don’t need experience in insurance—customer service skills go a long wayYou’re legally able to work in the U.S. or CanadaWhy You’ll Love It Here
  • 100% remote work—set a schedule that fits your life
  • Weekly pay plus extra incentives for great performance
  • Training and mentorship that actually set you up to succeed
  • Real career growth—you won’t get stuck in one spot
  • A supportive, people-first culture with purpose at the center
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Spade Recruiting