Sr. Representative, Inside Sales

• Achieve weekly, monthly, and annual sales quotas by implementing effective sales and marketing strategies.
• Build relationships to promote sales growth of key account through outbound phone, email, or other methods of communication; establishes working relationships with end-users and buyers to secure sales.
• Develops and maintains effective relationships with multiple customer departments (Purchasing, Engineering, Maintenance, Laboratory and Quality); identifies key players at customers’ organization; understands and meets customers’ needs.
• Qualifies opportunities for new business and expand existing business through robust sales process.
• Collaborate and partner with other departments (marketing, customer service, pricing, technical service, credit etc.) to ensure customer satisfaction and bolter the working relationship.
• Understanding pricing and quoting strategies to build business and maximize profits.
• Understands the complete territory management process; identifies gap opportunities and sets strategy to win back business, expanding reach to win new business and determine areas of growth for net new business.
• Develops and sets strategy to expand reach within existing customer base and to acquire new business through customer research, understanding end markets and the customer’s workflow.
• Attend product/vendor/systems meetings and training to stay up to date on new product lines and current systems.
• Utilizes supplier catalogs, on-line databases, and other appropriate resources to cross reference products to meet customer order requirements. Make suggestions for alternative products when items are not readily available.
• Assists customers with buying decisions: research product, cross-reference, pricing & availability.
• Conducts market research to stay informed about industry trends and competitor activities.
• Maintain sales activities, opportunities, and information in the company CRM system.
• Performs other duties as assigned.

• Bachelor’s Degree in a science related field from an accredited higher learning institution strongly preferred or an equivalent combination of education and experience.

• Minimum 5 years Inside/Field Sales or Technical Product experience in related product categories strongly preferred.

• Proficiency in Excel and MS office applications is required, and strong database experience is desirable.
• Interpersonal skills to build relationships with and to conduct professional and courteous phone conversation with internal and external customers.
• Must be results oriented and self-motivated; strives to achieve targets and goals; is assertive and proactive.
• Excellent technical and analytical skills; ability to learn product lines in order to participate in promotions and probe effectively; ability to analyze data and compile reports as needed. Must be able to assimilate data and draw conclusions.
• Must possess a customer focused mentality to meet and exceed our customer expectations.
• Ability to manage and execute multiple projects concurrently to successful completion, meet deadlines, and follow-up in a timely manner through excellent organizational, planning, prioritization and multi-tasking skills.
• Ability to work independently and be able to work in a team atmosphere.
• Strong selling and negotiation skills ability to independently negotiate and manage a relationship with various customers as well as execute key sales strategies.
• Thrives in a fast-paced, collaborative environment, efficiently works under pressures, within deadlines or other time essential constraints.
• Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
• Strong work ethic and an ability to excel within a rapidly changing and growing organization.
• Ability to travel for training & team meetings; up to 10%

• Salary Range: $75k-100k, depending on location, experience, and qualifications. Plus commission.
• Benefits coverage begins day 1, including the following:
• Medical, Dental, Vision Insurance
• Disability Insurance
• Life Insurance
• 401(k) company match
• Paid Time Off (15 days annually)
• Paid Holiday time (10 company-designated days)
• Tuition Assistance
• Additional benefits available with company package

Cole-Parmer