Fraud Prevention Analyst

isolved Benefit Services

  • Charlotte, NC
  • Permanent
  • Full-time
  • 1 day ago
Job DescriptionFraud Prevention AnalystSummary/ObjectiveThe Fraud Prevention Analyst plays a critical role in safeguarding the organization's digital platforms, financial systems, and customer data from fraudulent activity. This position is responsible for monitoring transactions, analyzing behavioral patterns, and investigating suspicious activity using advanced data tools and fraud detection systems. The analyst collaborates cross-functionally with engineering, product, compliance, and customer support teams to proactively identify risks, implement prevention strategies, and ensure regulatory compliance. Success in this role requires a sharp analytical mindset, strong technical acumen, and the ability to adapt quickly in a fast-paced, evolving threat landscape.Core Job Duties
  • Monitor HCM systems, user behavior, system activity and transactions for suspicious activity, including payroll fraud, identity theft, and benefits abuse.
  • Respond to internal and external inquiries related to potential fraud with professionalism and urgency.
  • Use fraud detection tools and algorithms to flag potential threats in real time.
  • Assist in the development and implementation of internal and external fraud detection tools and protocols.
  • Review digital footprints, logs, and data trails to determine root causes.
  • Collaborate with HR, payroll, IT, Customer Support, Legal and compliance teams to investigate and resolve fraud cases.
  • Educate employees and managers on fraud prevention best practices and reporting procedures.
  • Maintain accurate records of fraud incidents and resolutions for audit and compliance purposes.
  • Develop and refine fraud prevention rules, filters, and workflows
  • Analyze trends and data to identify vulnerabilities and recommend improvements to HCM processes.
Job ComplexityApplies acquired job skills and company policies and procedures to complete assigned tasks.InteractionWorks on assignments that are semi- routine in nature but recognizes the need for occasional deviation from accepted practice.SupervisionNormally follows established procedures on routine work, requires instructions only on new assignments. Work may be spot- checked in progress and upon completion.ExperienceTypically requires a minimum of 1 - 3 years of related experience.Minimum Qualifications
  • Associate's degree in criminal justice, data analytics, cyber security or equivalent experience
  • 1+ years of experience with fraud detection or similar role
  • Familiarity with fraud detection software and reporting systems
  • Knowledge of data analysis tools
  • Proficient in Microsoft Office suit, particularly Excel, Word, and PowerPoint
  • Highly organized with great attention to detail
  • Ability to flex and adapt to changing business needs
  • Discretion when dealing with confidential information
Nice to have
  • Certified Fraud Examiner (CFE) – Association of Fraud Examiners or other type of fraud or cyber certification
Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.Travel Required: No.Work Authorization: Employees must be legally authorized to work in the United States.FLSA Classification: ExemptAbout isolvedisolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them daily to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR payroll, workforce management, and engagement management functions.No matter the industry, we help high-growth organizations employ, enable, and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visitisolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. isolved is a progressive and open-minded meritocracy. If you are intelligent and good at what you do, come as you are. Visit for more information regarding our incredible culture and focus on our employee experience. Visit for a comprehensive list of our employee total rewards offerings.In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.

isolved Benefit Services