Quality Manager
Arcosa
- Bossier City, LA
- Permanent
- Full-time
- Provide leadership to the organization to help drive a proactive approach leading to improvements in design, manufacturing, suppliers, and customers
- Partner with Manufacturing Operations to solve quality problems while maintaining manufacturing efficiencies, meeting competitive business deadlines and increasing customer satisfaction levels
- Ensure that internal processes and metrics are aligned to create highest product quality and highest customer service
- Strengthen quality systems and ensure Corporate and plant processes are implemented and adequately followed
- Drive improvements in all areas of operations, focusing on key performance indicators and key plant processes
- Build strong relationships with customers
- Support plant as necessary with root cause analysis, 8D, problem solving, lessons learned while driving consistent improvements
- Assist plant with the deployment of corporate quality policies, auditing practices and ensuring adherence to company's Quality and Regulatory strategies in accordance with the established strategic plan
- Assist plant with deployment and implementation of customer requirements and specifications as applicable; serve as escalation point for all customer issues for the respective accounts
- Ensure communication between operations & customers to ensure the delivery of the best product
- Knowledge of ABS & CFR processes
- 7 years industrial experience in Quality Engineering/Quality Management in the manufacturing, with operational background - hands on, plant level experience
- 3 + years’ experience in an oversight role leading teams
- Excellent communication skills
- Ability to develop strong relationships with customers and plant level teams
- Ability to facilitate collaboration and communication with all operational teams
- Strong presentation skills - both presentation development (Power Point) and presentation delivery