ADMINISTRATIVE ASSISTANT TEMPLATE
BrightStar Care
- Honolulu, HI
- Permanent
- Full-time
- Answer telephone calls, assisting clients, prospects, applicants and employees; or taking messages as appropriate
- Cross-train to provide support and back-up coverage for Scheduling Coordinators and other departments as needed
- Communicate by telephone, email and/or mail, with clients, employees and third parties
- Support with social media account postings and ongoing newsletters
- Data entry of patient and employee/payroll information
- Creation, maintenance and closing of client and employee files
- Employee and client file audits
- Follow-up with appropriate parties to obtain missing credentials or other documents to ensure compliance. Support education and compliance of all HIPAA regulations and requirements.
- Communicate with appropriate department managers regarding outstanding items or issues
- Typing, filing, data entry and transcription
- Incident tracking & report compilation
- Care note tracking and follow-up with direct care staff, reporting issues to management
- Preparation of client and employee presentation documents or other materials
- Document policies, procedures and processes
- Supports and uses all technology tools and resources to ensure proper business processes
- Ensure file maintenance and security standards are consistently practiced and enforced to protect employee and client records
- Assists with supply runs and deliveries
- Other duties as assigned
- Fully paid health insurance (medical, dental, vision)
- 401k with employer match
- Paid Time Off
- Mileage reimbursement
- Dedication to the Hoku'alohi Promise "We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathic, patient & kind, while providing reliable, trustworthy and top-notch, professional home care.
- National opportunities with over 300 locations in US
- Minimum High School Diploma or equivalent
- Must be licensed driver with insured and reliable automobile
- A desire to do work with purpose
- Integrity and work ethic
- Maturity and a positive attitude
- Excellent interpersonal written and verbal communication skills
- Strong organizational skills
- Accuracy and attention to detail
- Accountability and ownership of mistakes
- A desire to learn and grow
- Computer proficiency with Microsoft Office applications such as Word, Excel, PowerPoint and Outlook Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
- Honolulu, HI 96813: Reliably commute or planning to relocate before starting work (Required)
- Customer service: 1 year (Preferred)