Chophouse Mixologist $14
Monarch Casino Resort & Spa Black Hawk
- Black Hawk, CO
- Permanent
- Full-time
- Free Hot Meal per shift
- Non-smoking environment
- Subsidized transportation
- Working in and around the various restaurants and the casino floor
- Work with Elevated ingredients
- Advancement opportunities
- Greet and communicate with all guests in a friendly and courteous manner.
- Insure prompt expedient and courteous service to all guests and visitors to the outlet at all times.
- Smile and show genuine interest in the guests’ needs or questions and always attempt to accommodate any reasonable request.
- Receive and understand beverage and food orders and repeat them back to the guest and/or servers for accuracy.
- Maintain an updated knowledge of the brands of beer, wine and liquors being offered for consumption.
- Maintain an updated knowledge of food menu and ingredients.
- Know the ingredients to the most commonly asked for cocktails and specialty drinks, the garnishes they require, the proper glassware for them and the current prices.
- Properly mix the drinks, set for presentation and serve the desired alcoholic and non-alcoholic beverages as requested by the guest and/or the cocktail servers.
- Adhere to, enforce and practice all alcoholic beverage laws, policies, and regulations.
- Circulates through the assigned bar area on a continuous basis to provide superior guest service.
- Contact the Beverage Manager/Supervisor on duty for any guest related issues, if unable to assist in finding an agreeable solution to the defined issue.
- Maintain a clean and safe work environment, free of dirty glassware, ashtrays, beer bottles, and dispose of other trash.
- Abide by the established standards for health, safety and continual side work duties.
- Ability to and willingness to work as a Team
- Operate the established POS systems by following correct ordering procedures, identifying the correct drinks provided and that the approved comping procedures are followed, when applicable.
- Obtain, maintain and track the established cash bank for the outlet assigned.
- Comprehend and follow all established cash handling and drawer count-down procedures.
- Excellent communication skill with guests, Team Members, and manager/supervisor.
- Basic math skills.
- Must be able to walk or stand for 90% of shift.
- Must be able to work with a high noise level environment.
- Must maintain accurate and proper comp and cash handling procedures in accordance with department policies.
- Must be able to lift and maneuver at least fifty (50) pounds.
- Ability to work in a fast paced environment
- Ability to multi task
- Must have Mixologist Certification
- Must obtain an Alcohol Card.
- Maintain an updated knowledge of the brands of beer, wine and liquors being offered for consumption.
- Know the ingredients to cocktails and specialty drinks, the garnishes they require, the proper glassware for them.
- Continuously watch for signs of intoxication for the protection and enjoyment of all guests.
- Follow Company and Departmental Policies and Procedures.
- Meet the expectations outlined and explained to them by their assigned leaders.
- Must be able to work nights, weekends, holidays, and overtime as needed.
- PTO
- 6 Observed Holidays and Holiday Pay
- Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
- 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
- Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
- 80% Subsidized Bus Transportation Options
- Free Covered Parking
- Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
- Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
- Career Development and Advancement Programs
- Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
- Team Member Hotel, Retail and Spa Discounts