Patient Access Manager - Detroit Receiving Hospital-Detroit, MI
Tenet Healthcare
- Detroit, MI
- Permanent
- Full-time
- Assists in preparation for both short and long range planning recommendations for all Registration Process areas including: pre-service and point-of-service financial clearance activities and Patient Access functions. Actively practice budget/cost management.
- Develop and implement action plans as identified.
- Manages all operational metrics to ensure the department meets client and Conifer goals including, but not limited to Service Level Agreements and budgetary guidelines.
- Consistently manages staffing activities in areas of responsibility. This includes documentation and identification of needs, selection of staff, wage/salary activities, orientation and training. Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals. Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set.
- Enforces departmental policies, practices, procedures and work rules in accordance with approved hospital policies and assists in the development of new policies according to hospital and corporate guidelines.
- Consistently communicates appropriate information to staff and provides feedback to Director and CFO. Communicates deficits and problems to supervisor with recommended solutions for improvements.
- Excellent interpersonal and organizational skills
- Demonstrated leadership and management abilities
- Thorough knowledge of computer systems in Health Care Information System
- Clear understanding of Revenue Cycle Management and Regulatory Agencies required
- Ability to receive and express detailed information through oral and written communications.
- Strong knowledge and ability to drive operational metrics.
- Experience working in Emergency Room (ER) environment.
- High School Diploma or equivalent.
- College degree preferred.
- 3-5 years of Health Care Supervisory experience preferred.
- Extensive knowledge of relationship between ER - Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
- Must be able to work in sitting position
- Hospital Work Environment
- Must be available to work hours and days as needed based on departmental/system demands
- Must be “on-call” as needed
Preferred: College degree. Experience:Required: Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
Preferred: 3 years in healthcare supervision. Certifications:Not Applicable. Physical Demands: