
LEASING CONSULTANT
- Louisville, KY
- Permanent
- Full-time
Responsibilities
- The Leasing Consultant must be able to perform the following tasks:
- Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
- Greet prospective residents, tour the model/vacant, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
- Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
- Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
- Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
- Process applications, prepare move-in paperwork and conduct the move-in with new residents.
- Assist Property Manager with advertising and promotions for the property in relation to prospective residents and resident retention.
- Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace to optimize our ability to compete effectively.
- Make marketing recommendations based on an analysis of the marketing surveys.
- Complete and submit all reports in a timely manner to the appropriate person.
- Conduct all activities in accordance with HUD regulations, if applicable, and Fair Housing requirements.
- High school diploma or equivalent combination of education, training, or experience.
- Prior experience in a customer service environment.
- Must have and maintain a valid driver’s license in the state of residence.
- Able to work a varied schedule including weekends.
- Must be able to communicate effectively verbally and in writing.
- Must be able to read and comprehend the English language.