QI Coordinator
- Syosset, NY
- $48,000-50,000 per year
- Permanent
- Full-time
MercyFirst is currently seeking a QI Coordinator for START is responsible for helping to ensure our children and families have a beneficial experience while in our care. We strive to maximize positive outcomes for our families. We monitor regulatory compliance and measure performance for best practices. This position occasionally travels to Queens and Brooklyn sites from Syosset to ensure our group homes are safe, pleasant environments and to get feedback from our clients on their experiences.REQUIRED QUALIFICATIONS:
- Bachelor’s degree in human services or related field.
- Experience with UC Portal preferred.
- Communicate accurate information in a timely manner to supervisors.
- Accurately complete job-related documentation in a timely manner.
- Communicate in a professional manner to children, families, peers, outside agencies/vendors.
- Demonstrate cultural competence.
- Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.
- Continually seek to improve the efficiency and effectiveness of their department and the agency.
- Organize tasks, data, and work area.
- Manage time effectively.
- Communicate effectively, both verbally and in writing.
- Must possess a valid driver's license.
- Bilingual Spanish preferred.
- Applicant must demonstrate the ability to adhere to agency policy and procedures and those of the Office of Refugee Resettlement
- Conduct case record reviews and Audit for compliance with ORR and OCFS standards to assess quality case practice and model fidelity.
- Analyze qualitative and quantitative data, records, and reports to monitor program performance.
- Participate in program planning, including identifying resources when appropriate.
- Comply with all federal, state, and agency security and privacy policies intended to protect client confidentiality and client health information.
- Implement and oversee data management strategies and partner with programs to implement effective data collection systems.
- Evaluate the success of action plans, making corrections, and implementing corrective action plans as needed.
- Coordinate quality assurance and quality improvement efforts across programs.
- Computer Literacy: Word, Excel, PowerPoint, SharePoint
- Reports to VP of Immigrant Services.
- A comprehensive health insurance package including medical, dental and vision plans for you and your family
- 403B retirement benefits
- Employer-paid life insurance and long-term disability insurance
- Generous paid time off (vacation, personal, sick, 12 paid holidays)
- Free employee assistance program through National EAP
- Insurance discounts for our staff and their families
- Trainings to support professional and personal development
- Employee wellness program
- Employee recognition activities
$48,000 - $50,000 per yearMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.