Summer 2024: Hotel Bell/Valet
Killington Resort
- Killington, VT
- Temporary
- Full-time
- Compensation: Starting pay rate of $16.65, actual wage will be adjusted based on experience.
- Benefits: Full-time, seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
- Has working knowledge of arrivals and departures, and on-mountain activities
- In charge of keeping both the bellman closet, ski & bike check and hotel lobby clean
- Familiar with mountain restaurants, as well as off-mountain tourist attractions and business location
- Knowledge of the hotel’s fire system and procedures in the event of an emergency
- Welcome guests by opening doors, unloading and transporting baggage, maintaining a high level of security with the guest’s items
- Tags and stores baggage for guests as needed
- Provide superior service to our customers (internal and external) at all times
- Perform deliveries to guests as appropriate
- Assist guests with wheelchairs
- Promote positive public/employee relations at all times
- Maintain a clean, safe, hazard-free work environment within area of responsibility
- Be observant and maintain a clean and safe area outside of the hotel and parking areas, reporting any dangerous or suspicious activity and pick up all trash observed
- Operate the courtesy vehicle or other assigned transportation in a safe and compliant manner, may include transportation of guests within the law, not exceeding licensing requirements
- Maintain a current understanding of all policy and guidelines regarding information security
- Understand and comply with all information security policies and procedures at all times
- Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times. Maintain a professional work environment with supervisors, managers, and staff
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- Must complete all required training and safety briefings as required
- Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Perform other duties as assigned.
- HAVE FUN!
- Basic education (high school)
- Must be 21 years of age
- Previous related experience desired
- Must be able to drive a standard transmission
- Must have a valid US driver's license and clean driving record
- Excellent interpersonal and communication skills
- Must be observant and pay attention to detail
- Ideal candidates will be self-motivated, punctual, and a team player
- Physical ability to lift and carry luggage, stand for extended periods of time, and work in various weather conditions
- Ability to learn quickly and be friendly
- Be a brand ambassador for the Grand Hotel and Killington, maintain a customer service and safety focus