Implementation (New Build) Specialist

Risk Strategies Company

  • Ohio
  • Permanent
  • Full-time
  • 1 month ago
The Configuration and Implementation (New Build) Specialist for the Risk Strategies Employee Navigator Team will be responsible for configuring and implementing Employee Navigator for new clients. This role involves ensuring that the platform is accurately configured to meet specific requirements, testing configurations for functionality, and collaborating with internal teams to support seamless implementation. This position is not client-facing but requires strong technical skills, attention to detail, and experience with benefits administration technology.Your Impact:
  • Platform Configuration:
  • Configure Employee Navigator based on project requirements and specifications provided by internal teams and clients.
  • Set up benefits plans, employee groups, and other necessary configurations to ensure the platform meets the needs of various projects.
  • Assess collection of data and documents for accuracy and alert Account Manager of any concerns or issues.
  • Ensure accurate data entry and configuration to maintain the integrity and functionality of the platform.
  • Implementation Support:
  • Collaborate with Account Managers and other internal teams to understand configuration needs and project timelines.
  • Provide technical support during the implementation phase, ensuring configurations are correctly applied and tested.
  • Assist in developing and maintaining implementation plans and schedules.
  • Facilitate seamless transition to service team with adequate documentation and communication.
Testing and Quality Assurance:
  • Perform thorough testing of configurations to ensure they function correctly and meet project requirements.
  • Identify and resolve any configuration issues or discrepancies.
  • Document testing results and ensure any issues are addressed promptly.
  • Documentation and Reporting:
  • Maintain detailed records of configuration activities, including setup parameters, changes, and testing results.
  • Generate regular reports on the status of configurations and implementations.
  • Create and update internal documentation and guides related to configuration and implementation processes.
  • Identify system limitations and submit enhancement requests.
Successful Candidates Will Have:
  • Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
  • Previous experience in benefits administration or HR technology.
  • Knowledge of health insurance, retirement plans, and other employee benefits.
  • Experience with data management and reporting tools.
  • Familiarity with project management methodologies and tools.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: .Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' .

Risk Strategies Company