Credit and Collections Representative

Miratech

  • Tulsa, OK
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Reports to: ControllerCooperates with: All DepartmentsPrimary Responsibility: Responsible for managing customer credit accounts, ensuring timely payments, and maintaining positive relationships with clients while upholding our company's financial policies and procedures.What You'll Do:
  • Process credit applications, pull credit reports from Experian, and reach out to trade references to
determine credit limits. * Set appropriate credit limits based on creditworthiness and company policies.
  • Monitor overdue accounts and initiate collection efforts promptly.
  • Contact customers via phone, email, or mail to discuss outstanding balances and payment
arrangements. * Negotiate repayment plans and terms with customers while maintaining a courteous andprofessional demeanor. * Lead weekly collections meetings.
  • Build and maintain positive relationships with customers to facilitate open communication and
prompt resolution of billing inquiries. * Address customer concerns and inquiries regarding billing, invoices, and account statements in acourteous and timely manner. * Audit requests for customer account info.
  • Provide vendor documentation when requested by the customer.
  • Customer setups in ERP and working with Inside Sales to enter tax exemption forms.
  • Collecting payments from customers through collaboration with Sales and Project Management
  • Emails
  • Dunning Letters
  • Certified Letters
  • Working with collection agencies when necessary
  • Collect and clean up past-due accounts.
  • Review online credit history for existing customers.
  • Review customer holds and re-assess credit terms.
  • Work with the person who processes AR invoices on any past-due discrepancies/disputes.
What Qualifies You:
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • Previous experience in credit management, collections, or accounts receivable preferred.
  • Strong understanding of credit and collections principles and practices.
  • Excellent communication and negotiation skills.
  • Proficiency in MS Office applications, particularly Excel and accounting software.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Commitment to ethical conduct and compliance with company policies and regulations.
What We Prefer:
  • Experience with SYSPRO ERP system
  • Customer-focused collections experience
What's in it for You:
  • Competitive Salary
  • 5% 401K match
  • $350 Annual Wellness Credit
  • 15 days PTO
  • 5 days of Sick Leave
  • On-Site Gym
Job Posted by ApplicantPro

Miratech