A-Line Staffing is now hiring a Healthcare Customer Care Representative to work in the Monroeville PA 15146 (onsite). If you're interested, please call or text Alexis at (586) 422-1748 or email awordlaw-conley@alinestaffing.comHealthcare Customer Care Representative Responsibilities:
you will be assisting members with their pharmacy benefit plans via incoming phone calls.
You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.
Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.
Healthcare Customer Care Representative Compensation:
Monday – Friday, 8:00 AM to 4:30 PM (no nights or weekends)
Pay Rate: 19.00per hour
Start date 10/17
Benefits: Available after 90 days (health insurance, PTO); 401(k) with company match available after 1 year of service
Healthcare Customer Care Representative Requirements:
1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
Computer proficiency in Windows-based applications
Associates degree or equivalent experience
Ability to problem solve in a positive, productive manner
Comfortable relating to customers in a patient, helpful way that demonstrates a genuine
concern for improving the customer quality of life
Reliability and compliance with scheduling standards
Ability to exhibit patience and empathy and express assurance and confidence
Strong customer service skills, including courteous telephone etiquette and professionalism
Strong oral, interpersonal and communication skills
6+ months of healthcare experienceIf you think this Healthcare Customer Care Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!For more information, please contact.AlexisStaffing Manager(586) 422-1748 Direct or text
