Customer Service Representative - State Farm Agent Team Member
- Fort Worth, TX
- $15.00-17.00 per hour
- Permanent
- Full-time
- Bonus based on performance
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
Miriam Rodriguez State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.We look forward to incorporating your energy and marketing perspective into our team as we build success together.RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers.
- Dedicated to customer service
- Sales experience preferred
- Able to obtain Property and Casualty License
- Able to obtain a Life/Health License
- Able to achieve mutually agreed upon marketing goals
- Interested in marketing products and services based on customer needs
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my office