DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary
The AR Specialist I provides entry-level support for physician billing accounts receivable
This role focuses on insurance and patient account follow-up, ensuring timely and accurate resolution of outstanding balances while maintaining exceptional customer service
Essential Functions
Process correspondence and follow up with insurance companies regarding outstanding claims
Communicate professionally with internal and external customers
Review and resolve demographic discrepancies
Understand coordination of benefits and explanation of benefits (EOBs)
Document follow-up activities in accordance with HIPAA requirements
Participate in special projects and support spreadsheets as needed
Knowledge/Skills/Abilities/Expectations
Basic understanding of insurance billing
Strong customer service orientation
Detail-oriented with ability to work independently
Able to prioritize tasks and maintain confidentiality
QualificationsEducation
High school diploma or equivalent
Licenses/Certifications
None required
Experience
Minimum of 6 months of experience in a medical office or physician billing setting
