As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.The F&B Manager will plan and direct all restaurant operations. You will be responsible for maintaining high standards of food quality, service, health, and safety for the restaurant. You will be focused on optimizing each guest’s experience by living out our company purpose of “hospitality from our family to yours”.Benefits for full-time associates
2 weeks of vacation pay your first year
4 sick days/year
2 hours paid volunteer time/month
Holiday pay
Medical, dental, and vision insurance plan options
Short term disability, long term disability, and life insurance plan options
401k retirement plan
Discounts on hotel rooms worldwide
Direct deposit payroll
Responsibilities
Ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.
Set operating goals and objectives
Hire, train and coach staff
Prepare and implement standard operating procedures
Manage staff performance in accordance with established standards and procedures
Ensure staff know and adhere to established codes of practice
Organize and monitor staff schedules
Maintain employee records
Coordinate restaurant operations during each shift
Monitor adherence to health, safety and hygiene standards in kitchen and restaurant
Keep records of health and safety practices
Ensure compliance with restaurant security procedures
Ensure alcohol regulations are adhered to
Interact with customers
Advise customers on food and beverage choices
Oversee preparation of food and beverage items
Ensure adherence to set recipes
Ensure quality of food and beverage presentation
Observe size of food portions and preparation quantities to minimize waste
Interact with customers to ensure all inquiries and complaints are handled promptly
Plan and coordinate menus
Analyze food and beverage costs and assign menu prices
Total restaurant receipts and reconcile with sales
Ensure cash management procedures are completed accurately
Set and monitor budgets
Analyze budget variances and take corrective actions
Establish and implement financial controls
Implement and oversee cost cutting measures
Plan and monitor restaurant sales and revenue
Organize and supervise marketing and promotional activities
Maintain business records
Prepare and analyze management reports
Determine and execute operating improvements
Check and order supplies of non-food items
Identify and estimate food and beverage supply requirements and place orders with suppliers
Negotiate purchase prices and develop preferred suppliers
Schedule food and beverage deliveries
Check quality of deliveries and documentation
Ensure correct storage of supplies
Arrange for maintenance and repairs of equipment and services
Identify and evaluate competitors in the market
Keep current with trends in the restaurant industry
Greet each guest that you encounter during your shift with a friendly smile.
Ensures uniform and personal appearance are clean and professional.
Follow hotel procedures for reporting and turning in lost and found articles.
Coordinate with other departments as necessary to resolve service requests or problems.
Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Qualifications
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended time period.
Ability to work a flexible schedule to include mornings, days, evenings, weekends and holidays based on business demands.
This job will require average hours worked to be 50-55 hours per week.
*Employment is conditional on candidate's successful completion of pre-hire drug and background screening*Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
