Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat Assessment, and Data Analytics/Operations Research. Since 1998, our solutions and services have helped our clients improve performance, drive cost and operational effectives, and map technology needs for tomorrow's requirements.Title: Sr. Enterprise Monitoring Tool DeveloperAssignment Location(s): Sterling, VA (remote but onsite every Wednesday)Openings: TwoEstimated Contract Duration: Multi-year contractStart date: ASAPRequired clearance: SecretEducation: 12+ yearsWork Schedule: First Shift, approximately 7:00 am - 3:30 pm, Monday-Friday.Salary: Please provide your salary requirementKnowledge Management, Inc. is seeking a Sr. Enterprise Monitoring Tool Developer to join our team of highly skilled, dedicated, and motivated cleared professionals supporting the Department of State (DoS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program, for the Bureau of Consular Affairs (CA). The program provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting CA services globally.Responsibilities
Perform full lifecycle engineering activities (design, develop, test, implement, maintain) for new and existing observability tools/platforms in an enterprise environment with on-premises and cloud-integrated systems/applications/infrastructure.
In support of Observability Platform proof-of-concepts, pilots, and production implementations: Gather functional/business requirements, establish success criteria, and develop use cases.
Proactively design telemetry strategies to gain real-time insights and identify potential issues before they escalate.
Apply knowledge and experience to the following:
Telemetry data collection, analysis, and implementation to derive meaningful insights from different sources including metrics, events, logs, and traces.
Distributed systems including those with microservices and hybrid infrastructure (cloud/on-premises) to effectively design telemetry pipelines, build monitoring systems, and implement observability practices.
Identify patterns, detect anomalies, and build a holistic understanding of system/application/infrastructure behavior.
Collaborate across different observability domains to include Infrastructure, Applications (APM), Networking and close these gaps with the cross-functional skills.
Provide technical leadership and support to the following: detecting anomalies, troubleshooting incidents, monitoring system health, optimizing resource allocation, enhancing user experience, supporting compliance and security effort.
In accordance with scaled agile framework (SAFe), leverage tools (Jazz/Jira) to track work and backlog.
Work with Team Lead and/or Observability Project Manager to prioritize efforts and meet deliverable timelines.
Assist in development of observability backup recovery methodologies.
Design/develop/deploy capabilities that comply with security/integrity controls and limit operational downtime for maintenance activities.
Participate in briefing program leadership, the government customer, and other stakeholders.
Leverage approved systems for incident/change management (SNOW), work items (Jazz/Jira), documentation (Confluence), and others.
Support adhoc data calls from the government customer in support of observability systems.
Core Work Schedule: First Shift, approximately 7:00 am - 3:30 pm, Monday-Friday.Work Location: This position is remote. However, the candidate must be local to the DMV area. Employees can work in-person with other team members in Sterling, VA on Wednesdays (location is 5 minutes from Dulles Airport).QUALIFICATIONSRequired Qualifications
Active SECRET clearance with ability to obtain Top Secret.
Expertise in one or more of the following Observability platforms: Cisco AppDynamics, Datadog, Dynatrace, Splunk, others
COTS Application Development
SQL, Oracle DB, Apache/IIS, RHEL/OL.
Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
Desired Qualifications
Familiarity with at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3.
Familiarity with architecture styles/APIs (REST, RPC).
Familiarity with Java programming and/or code debugging/testing.
Familiarity with software development lifecycle.
Equal Employment Opportunity Statement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.E-Verify Statement. Knowledge Management, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, KMI is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.Pay Transparency Non-Discrimination Provision. Knowledge Management, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Disability Statement. Knowledge Management aims to be a supportive workplace in all aspects of diversity, including accommodating those with additional needs. If you have a disability and need reasonable accommodation or assistance at any point in the application or onboarding process, please email us at .