Practice Coordinator
- Delray Beach, FL
- Permanent
- Full-time
- Greeting patients, answering phones and scheduling appointments
- Collection of accurate patient demographics
- Answers telephones in a prompt and courteous manner
- Insurance verification
- Referral processing
- Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
- Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
- Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
- Manage, copy, and review medical records to ensure accuracy
- Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies
- High School Diploma/GED
- 5 years of experience in a Physician Practice preferred
- Completion of Medical Office Assistant program preferred
- Healthcare management/administration certification preferred
- EMR/EHR experience preferred, NextGen or Athena experience preferred
- Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
- Willingness to be flexible and adaptable in a complex, matrix environment