Director of Quality and Technical Services

HiFyve

  • Joplin, MO
  • $120,000-200,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Director of Quality and Technical ServicesJoplin, MOHiFyve is hiring a Director of Quality and Technical Services in the Food & Beverage industry in Joplin, MO!Salary: $120K-$200K + 20% bonus eligibilityShift: Monday-Friday, on-call 24/7/365Location: Joplin, MOBenefits: Full benefits package + relocation assistancePosition SummaryHiFyve is seeking a senior-level Quality Director to lead quality and food safety programs at a large-scale aseptic and ESL dairy processing facility. This role provides technical oversight for high-volume operations, supports product innovation, ensures regulatory compliance, and fosters a proactive quality culture.Key Responsibilities
  • Provide site leadership for food safety, quality systems, and technical services
  • Guide teams across aseptic, ESL, and dairy-based product lines including plant-based alternatives
  • Oversee internal and external audits, including regulatory and customer inspections
  • Collaborate with cross-functional teams for product launches and continuous improvement initiatives
  • Ensure compliance with applicable federal, state, and customer regulations and requirements
  • Lead training and development efforts in quality, sanitation, and food safety practices
  • Serve as a subject matter expert for risk mitigation, regulatory trends, and technical troubleshooting
  • Coordinate with other quality leaders across facilities, including participation in multi-plant projects
  • Represent the site in customer visits, technical calls, and escalation resolution
  • Maintain and improve systems for documentation, traceability, and data analysis
Education Requirements
  • Bachelor's degree in Food Science, Biological Sciences, Microbiology, or related field required
  • Master's degree in Food Science or Microbiology preferred
Skills and Experience
  • 10+ years of FSQ experience in food and beverage manufacturing (dairy preferred)
  • 2+ years of leadership experience in a food safety or quality capacity
  • Strong knowledge of aseptic processing, ESL, and high-protein formulation environments
  • Experience with centralized FSQ leadership and/or multi-plant operations
  • Proficiency in regulatory compliance, risk management, commercialization, and audit readiness
  • Certifications preferred: PCQI, HACCP, SQF Practitioner (or ability to obtain)
  • Demonstrated success working cross-functionally with Operations, R&D, and external partners
  • Willingness to travel periodically for quality events, audits, and training initiatives
If you are interested, please apply!

HiFyve