Information Technology Specialist

• Daily Business System operations, including

• Support desk queries & ticketing system
• Install, test, configure and maintain workstation, peripheral equipment, software including all desktop applications
• Support of Microsoft Operating systems and MS Office Systems (Word, Excel, PowerPoint, Exchange, Access)
• Support of MS Windows Server along with Active Directory, DHCP, DNS, WSUS and Print Services
• Patch Security vulnerabilities in system
• Troubleshoot and resolve desktop OS and application issues promptly
• Observe a security mindset in the following areas;

• Data Access
• E-mail Security
• Network Access
• Identify potential security problems or risks
• Interface directly with system users to capture and resolve system performance problems via our Helpdesk
• Provide System support as directed by the IT Manager
• Information Technology project assistance and support
• Document and data control in accordance with IATF 16949, ISO9001, and ISO14001
• Maintain a positive working relationships with management and associates
• Analyzes daily Information System functions for improvements
• Work collectively with IT members and other support staff for a cohesive support strategy
• Create & Maintain network and system documentation as required
• Assist in the inventory of all computer equipment, peripheral equipment and software license
• Participate and report information in weekly or monthly reporting of IT Systems including job logs
• Must be able to articulate and communicate effectively with outside resources and all levels of internal resources in both written and oral formats
• Ability to explain technology to non-technical associates
• Must have investigative and analytical skills in order to evaluate information systems related problems/projects
• Work with external technology partners, consultants and vendors working within DMNC
• Support of JSox initiatives in IT Control and Security as directed by the IT Manager
• Other Duties as Assigned

• Associate's degree in Computer Science, Information Science or related field
• 1+ year of experience working in an IT related field
• Ability to travel domestically up to 5% annually
• Experience using Help desk systems and Active Directory
• Ability to lift 35lbs to move equipment
• Experience working in a manufacturing environment preferred
• working knowledge of basic computer operations, Cyber Security experience, and large-scale data storage solutions
• Strategic thinking and decision-making skills

• Health, Dental, Vision, Prescription Drug plans
• Life and Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Employee Assistance Program
• 401K with 4% company match
• Bonus Program
• Wellness Program
• Onsite Fitness Center (vary by location)
• Tuition Reimbursement
• Career Development and Ongoing Training
• Paid holidays and vacation
• Cafeteria and food markets (vary by location)
• Volunteer opportunities
• Employee recognition (employee and milestone events)

Denso