
Senior Director, Sales Engineering
- Lexington, KY
- Permanent
- Full-time
- Lead and grow a high-performing Sales Engineering team: Recruit, mentor, and develop a team of skilled sales engineers, fostering a culture of technical excellence, collaboration, and customer focus.
- Strategic Technical Leadership: Partner with sales leadership to develop and execute technical sales strategies that align with company revenue goals.
- Solution Architecture & Design: Guide the team in understanding complex customer requirements and designing tailored technical solutions leveraging Xometry's platform and services.
- Pre-Sales Support & Demonstrations: Oversee the delivery of compelling product demonstrations, technical presentations, and proof-of-concept engagements to enterprise clients.
- Technical Subject Matter Expert: Act as a go-to technical expert for the sales team and customers, providing deep insights into Xometry's capabilities and the broader manufacturing landscape.
- Cross-functional Collaboration: Work closely with Product Management, Engineering, and Marketing to relay customer feedback, influence product development, and ensure alignment between sales and product roadmaps.
- Enablement & Training: Develop and deliver technical training programs for the sales team to enhance their product knowledge and technical selling skills.
- Competitive Analysis: Stay abreast of industry trends, competitor offerings, and emerging technologies to inform sales strategies and product development.
- Process Improvement: Continuously optimize sales engineering processes, tools, and methodologies to improve efficiency and effectiveness.
- 10+ years of experience in sales engineering or solutions architecture, with at least 5 years in a leadership role.
- Proven track record of building, leading, and scaling high-performing sales engineering teams, preferably within a SaaS or marketplace environment.
- Strong technical background with a deep understanding of manufacturing processes (e.g., CNC Machining, 3D Printing, Sheet Metal Fabrication, Injection Molding) is highly preferred.
- Experience working with enterprise-level clients and managing complex sales cycles.
- Exceptional presentation, communication, and interpersonal skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Demonstrated ability to translate business requirements into technical solutions.
- Strategic thinker with a proactive approach to problem-solving and a results-oriented mindset.
- Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.
- Bachelor's degree in Engineering, Computer Science, or a related technical field; Master's degree preferred.
- Willingness to travel as needed.