Transportation Coordinator / Loaner Car Coordinator Dealership
BMW
- Bala Cynwyd, PA
- $17.00-25.00 per hour
- Permanent
- Full-time
- Manage loaner cars and other transportation logistics for customers
- Interact with customers in regard to loaner car availability, policies, and procedures
- Ensure that loaner cars are in excellent condition by regularly checking for damages and maintenance needs
- Ensure compliance with state and local regulations for the management of loaner cars
- Organize and track transportation costs for the dealership
- Organize and plan pick up and delivery service customer customers and drivers
- Assist in scheduling shuttle service to and from dealership
- Help with other projects related to customer service and operations as needed
- At least 3 years of experience in customer service or a related field
- Bachelor’s degree preferred
- Experience in the automotive industry preferred
- Knowledge of state and local regulations for the management of loaner cars
- Excellent organizational and administrative skills
- Excellent written and verbal communication skills
- Ability to respond to customer needs in a timely, friendly, and professional manner