Manager-Transportation and Logistics
Milwaukee Center for Independence
- Milwaukee, WI
- Permanent
- Full-time
- Oversees the check-in and check-out process for drivers to ensure they are familiar with their assigned routes, complete key/gas card sign in/out sheets, health screening forms, as needed, etc.
- Ensures that the end of the day check list is complete with all vehicles, keys, gas cards and auditing forms accounted for.
- Leader for ensuring that all Drivers are providing exceptional customer service and representing the Agency in a positive way on the road and in the community.
- Develops driver schedules and manage issues related to driver daily assignments and communicates concerns to the Associate Director. Serves as liaison between customers, drivers, kitchen management, and admin team.
- Provides department orientation, driver road tests, onboarding, ongoing training, direction, supervision, and discipline as needed for all drivers to perform essential job functions safely.
- Verifies and approves payroll for each direct report
- Manages the customer supply ordering system to ensure timely delivery of supplies ordered, including entering orders into the billing system on a weekly basis.
- Works closely with the Facilities Department to ensure all vehicle repairs and maintenance are completed in a timely manner.
- Oversees the ship out process of food and supplies at all production kitchens.
- Drives and completes routes as needed.
- Practices and promotes food and physical safety in the workplace and while operating motor vehicles. Attends departmental and agency-wide safety briefings and training sessions as required.
- Routinely performs route driver audits and vehicle inspections to ensure optimal safety of the vehicles for the drivers and others and maintain the weekly sanitation of interior/exterior appearance of the vehicles.
- Presents, by example, the expectation of a positive attitude, exceptional customer service, flexibility, teamwork, confidentiality, and effective use of resources.
- May provide support to other programs in the Agency with company-owned vehicles.
- Supports the Summer Food Service Program as needed.
- Perform other related duties as assigned.
- Performs human resources responsibilities for employees which includes onboarding, training, coaching on performance, completes performance reviews and overall employee morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions and terminations. Reviews and approves the accurate report of time.
- Responsible for ensuring that personal actions, and actions of employees supervised, comply with the policies, regulations, and laws applicable to the program funders, contracts, and CFI business.
- Ability to complete all essential functions of the driver positions
- Ability to respond to emergency situations in accordance with training received.
- Ability to understand, follow and provide written and verbal directions, and speak and write in a clear concise manner.
- Ability to communicate effectively with clients, team members and customers, with excellent customer service and leadership skills.
- Ability to use assigned navigation system for accountability purposes.
- Flexibility to change: Adapts to changing business needs, conditions, and work responsibilities.
- Creative ideas: Develops fresh ideas that provide solutions to all types of workplace challenges.
- Problem Solving: Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
- Influencing & Negotiating: Gets others excited about and committed to furthering the organization's objectives.
- Accountability: Focuses on results and desired outcomes and how best to achieve them. Gets the job done.
- Plan & Organize: Coordinates ideas and resources to achieve goals.
- Ability to prioritize in an environment with multiple demands.
- Must be able to perform at a high productivity rate in a very fast-paced environment.
- Ability to utilize computer systems and programs effectively.
- Strong organizational skills and ability to multi-task.