Logistics Analyst / Asset Manager
SecuriGence LLC
- Arlington, VA
- Permanent
- Full-time
- Create, manage, close Remedy/JIRA Change and Work Order tickets.
- Search for tickets within the Remedy/JIRA tool using the different search functions, different criteria and determine where tasks are assigned.
- Understand the various Remedy/JIRA offerings, where to find them, how to help a User select the correct ones and recommend additional offerings.
- Adding, updating and transitioning assets and software licenses in the Defense Procurement and Accounting System (DPAS).
- Work with IT Financial Management (FM) procurement team to compare procurement information against received assets.
- Barcode assets and update configuration items in the CMS.
- Serve as the Equipment Custodian (EC) for all hardware assets stored in the warehouse until transitioned to another EC.
- Provide, or ensure availability of, the monthly warehouse equipment-inventory report, to include warranty expiration, NLT than five (5) business days of the following month.
- Provide knowledge articles (e.g., procedures for shipping, disposal, and requesting assets from warehouse) when necessary to effectively share IT Service Management information to aid and assist the provisioning of IT services.
- Loading dock receiving, pallet jack usage, shelf movement, stocking, inventory of stock, shipping - including freight shipping.
- Will be responsible for scheduling and hosting weekly required meetings for in-person and remote meetings, process the required documentation and capture and archive meeting minutes.
- Participate in Integrated Process Teams (IPTs) when required.
- Ability to support meetings and Agile Sprint activities.
- Excellent interpersonal, research and time management skills.
- Ability to work under pressure, good judgment in sensitive situations and be able to wear multiple hats at the same time.
- Experience with Remedy, JIRA, or similar ITSM.
- Experience or Certified Training* with DPAS.
- This position requires a bachelor's degree with a minimum of 2 years' experience working on either a Service or IT contract or a total of 5 years of related experience can be substituted if the skills and requirements are similar.
- Minimum of Secret Clearance with eligibility for Top Secret.
- Ability to lift and carry up to 50 pounds
- Valid U.S. Driver's License and ability to drive a cargo van.
- ITIL Foundation v3 is desired.
- DRMO (Defense Reutilization and Marketing Office) experience for DLA turn-in (aka DLA disposition services).