
Revenue Cycle Project Coordinator
- Owings Mills, MD
- Permanent
- Full-time
- Identify potential areas of affected reimbursement, and create projects to recover all revenues.
- Monitor projects progression through the defined workflow and address potential issues.
- Develop a project plan for each project that will establish project timelines, tasks and milestones.
- Enhance the ability to increase revenue through targeted claims analysis, identifying systematic errors that affect revenue.
- Monitor on going performance of revenue cycle results through use of key performance indicators.
- Communicating and coordinating with representatives from various Managed Care payers on a routine basis.
- Works collaboratively with all departments within Revenue Cycle Operations to communicate potential factors impacting revenue.
- Identify revenue cycle trends to determine root cause and potential improvement opportunities.
- Proficiency in health care and payer guidelines as it pertains to billing and reimbursement.
- Advises management on matters effecting the revenue cycle operations and recommends enhancements and remedial efforts.
- Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts.
- Research account requests for additional information such as referrals, scripts, medical reports, and /or call hospitals.
- Work EOBs to follow up on rejected claims and appeal denial; develop and track written correspondence.
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
- Knowledge of medical terminology and a working knowledge of different types of insurance plans.
- Strong Managed Care experience.
- Proficient excel experience, including pivoting and manipulating the data, creating visuals, such as graph and charts to identify trends.
- Ability to type and have a general computer aptitude. Must be able to maintain professional judgment.
- Dependable, energetic, and ability to multitask.
- Must be detail-oriented and organized, with good analytical and problem-solving ability.
- Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, FAX machine, etc.) required.
- Minimum of 1 year of billing or follow-up experience.
- High School diploma or GED required.
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.