
Account Associate - State Farm Agent Team Member
- Columbia, MO
- Permanent
- Full-time
- 401(k) matching
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Deliver fast, friendly, and accurate customer service that makes clients feel truly cared for
- Respond to inquiries about insurance coverage, policy changes, billing, claims, and more
- Help customers understand their options and confidently guide them through their insurance journey
- Set appointments and follow up on marketing leads with professionalism and purpose
- Work with the agent to support sales goals and improve retention
- Maintain detailed records and follow-through using our agency's CRM and tech system
- Competitive base salary + bonuses and commissions
- 401(k) options
- Paid time off (vacation, personal, and sick days)
- A supportive, energetic, and fast-paced team environment
- Real career growth opportunities within the agency and industry
- Hands-on experience that looks great on any resume - or future agency application
- Experience in customer service, inside/outside sales, retail, or telemarketing (preferred)
- A history of achieving or exceeding sales and service goals
- Strong communication skills - both written and verbal
- A warm, professional demeanor with a genuine interest in helping others
- Self-motivation and a willingness to follow a proven process
- Confidence presenting products and services to clients
- Property & Casualty license (must currently have or be able to obtain)
- Life & Health license (must be able to obtain)