Part Time Resident Service Coordinator
- Canon City, CO
- Permanent
- Part-time
- Ensures that the resident's voice is heard, and their ideas play a prominent role in programming.
- Within program guidelines, facilitate and accept referrals on residents from the Property Manager, family members, service providers and the residents themselves.
- Assess services needed by residents in the building through surveys, visitations, group meetings, etc. Complete an assessment and collect needed information. Responsible for identifying and serving the unique needs of the resident and utilizing screening and assessment.
- Facilitates the delivery of appropriate services for the households as indicated by relevant service modalities through an equity lens.
- Provide the residents with information on specific services and/or program providers, giving several options whenever possible. Complies with all Fair Housing requirements.
- Encourage the resident and/or family members to arrange for required services, when possible, to maintain and encourage their independence.
- Coordinate and monitor the services and activities of providers to residents to assure quality of care and cost effectiveness. Advocate for residents per their wishes.
- Maintain an up-to-date resource guide on service providers in the community by becoming familiar with local resources through Area Agency on Aging and using the National Council on Aging's BenefitsCheckup.org website.
- Maintain and submit accurate and updated records on all residents to include the services they receive.
- Develop support groups and workshops in response to needs and facilitate /co-facilitate these groups on a regular basis.
- Assists in relocating residents to a higher level of care as needed.
- Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
- Responsible for implementing the Service Coordinator program in accordance with HUD and Volunteers of America guidelines.
- Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
- Clearly documents all client interactions along with required eligibility and demographic information.
- Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.
- Must complete annual CEU requirements.
- Performs job responsibilities in accordance with the Social Work Code of Ethics.
- Perform all other duties as assigned.
- This position works in an indoor office environment with prolonged periods of sitting.
- Some local travel is required to fulfill training requirements and attend meetings.
- Out of state travel once per year to attend national conference.
- Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive,
- Bachelor's degree in human services, social work, or a closely related field or related experience.
- At minimum, one full year of working with senior citizens and/or people with disabilities.
- Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certification and keep current.
- Criminal and civil background checks within 30 days of hire.
- Excellent interpersonal skills and good organizational skills.
- Proficient in using Windows environment and working with databases.
- Mental health experience preferred.
- Bilingual in a language represented in the resident community. Spanish is a plus.
- Expert written, oral, and interpersonal communication skills.
- High level of competency working with Microsoft Office suite and cloud-based applications.
- Strong time-management and prioritization skills.
- Experience working both independently and, in a team-oriented, collaborative environment.
- Strong organization skills.