Accounts Receivable Specialist
Talascend
- Ridgefield Park, NJ
- Contract
- Full-time
- Manage current ATB (Aged Trial Balance), all transactions for assigned account
- Analyze accounts, attention to quality and accuracies is of paramount importance in this role Dispute Resolution
- Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issues
- Work with appropriate departments to ensure credits are issued for valid customer chargebacks
- Reconcile and resolve credit balances and request refunds if necessary
- Advise sales force of outstanding chargeback issues. Alert them of issues and enlist support for resolution of disputes
- Partner with Logistic partner, Samsung America Logistics (SALs), to ensure POD issues to resolve outstanding CB and past due invoice issues
- Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review
- System updates- including but not limited to proper coding for clearing and matching of chargebacks and credits in SAP
- Maintains accurate customer information in system according to company procedures
- Process and submit all clearings prior to monthly closing
- Effectively manage client relationships
- Customer Meetings via Phone and in-person
- Relationship building (internal & external)
- Prepares and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis
- Ability and willingness to jump into project and workloads as needed
- Bachelors degree in Accounting or Finance preferred
- 3-5 years professional experience in like industry
- Strong customer service skills
- Solid analytical and problem solving skills
- Ability to identify discrepancies and inconsistencies
- Eye for detail - attention to quality and accuracies is of paramount importance in this role
- Diplomacy and ability to deal with difficult situations
- Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
- Oral & Written Communication Skills
- Professionalism
- Attitude towards work and timeliness in completing daily tasks
- Sense of urgency to get it done required Relationship Management
- Ability to multi-task in fast paced environment