
IT Software Engineer
- Dearborn, MI
- Permanent
- Full-time
- Deliver industry-leading products and services that maximize value and productivity, aligning with Salesforce Sales, Salesforce Data Cloud & Marketing Cloud design principles.
- Maintain a balance between internal developer/operations desirability, business viability, and technical feasibility while delivering platform enhancements.
- Engage continuously and work closely with other Salesforce development teams, Ford internal teams, security engineers, operations personnel, Product Line/Product Managers, Anchors, and Business Partners.
- Work hands-on with Platform team and stakeholders to deliver software and process improvements that create excellent developer and operational experiences.
- Collaborate with CRM product teams and interfacing IT teams (security, infrastructure, etc.) to define specifications, requirements, and acceptance criteria for platform deliverables and integrations.
- Ensure cohesive platform design and adherence to internal standards, promoting best practices across development teams.
- Focus on delivering value through code efficiency and quality implementations
- Champion DevSecOps best practices and drive adoption of platform tools and processes across development teams.
- Mentor and train other product team members on platform capabilities and DevSecOps practices as needed.
- Help innovate using AI capabilities with Salesforce Marketing Cloud, Sales cloud and Data cloud.
- Adherence to agile best practices including use of Scaled Agile Framework and Kanban methodologies.
- Deliver industry-leading products and services that maximize value and productivity, aligning with Salesforce Sales, Salesforce Data Cloud & Marketing Cloud design principles.
- Maintain a balance between internal developer/operations desirability, business viability, and technical feasibility while delivering platform enhancements.
- Engage continuously and work closely with other Salesforce development teams, Ford internal teams, security engineers, operations personnel, Product Line/Product Managers, Anchors, and Business Partners.
- Work hands-on with Platform team and stakeholders to deliver software and process improvements that create excellent developer and operational experiences.
- Collaborate with CRM product teams and interfacing IT teams (security, infrastructure, etc.) to define specifications, requirements, and acceptance criteria for platform deliverables and integrations.
- Ensure cohesive platform design and adherence to internal standards, promoting best practices across development teams.
- Focus on delivering value through code efficiency and quality implementations
- Champion DevSecOps best practices and drive adoption of platform tools and processes across development teams.
- Mentor and train other product team members on platform capabilities and DevSecOps practices as needed.
- Help innovate using AI capabilities with Salesforce Marketing Cloud, Sales cloud and Data cloud.
- Adherence to agile best practices including use of Scaled Agile Framework and Kanban methodologies.
- Bachelor's degree in Engineering field, Business or related field.
- 5+ years of experience in software engineering in general and technical expertise with a focus on Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Data Cloud, Adobe AEM
- Experience with delivery/development and deep understanding of the development lifecycle, with a preference for experience in Salesforce “Core” - Sales and/or Service Cloud, Marketing Cloud, Data Cloud
- 3+ years of working with agile methodologies like Rally or Jira writing features and user stories with clear acceptance criteria.
- Solid understanding of DevOps principles, methodologies, and the software development lifecycle (SDLC).
- 1+ year of experience developing and deploying for cloud platforms like Salesforce and some level of understanding of Google Cloud Platform (GCP), Azure, or AWS, version Control (Github and Git).
- Experience with specific Salesforce development and DevSecOps tools (e.g., Copado, CodeScan, SFDX, source control systems like Github).
- 4+ years working with Agile software methodologies (Scrum, Kanban, Jira).
- Exceptional communication, collaboration, and interpersonal skills, with an ability to influence technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities.
- Implementation of AI features even as POC will be recognized.
- Additional Salesforce Certifications:
- Salesforce Sales Cloud Admin certification
- Salesforce Marketing Cloud Admin certification
- Salesforce Marketing Cloud Email Specialist certification
- Salesforce Marketing Cloud Consultant certification
- Copado Salesforce DevOps certification
- Master's degree.
- Experience implementing CI/CD pipelines and automated testing
- Knowledge of Salesforce security best practices and tooling.
- Experience with interacting and managing salesforce signature success teams
- Experience managing vendor relationships for technical tools (e.g., Copado).
- Knowledge of AI features within Salesforce Marketing Cloud, Salesforce Sales Cloud, Data Cloud and Copado.
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.