Manager, Customer Insights & Analytics
Genmab
- Princeton, NJ
- Contract
- Full-time
- Lead collaboration within the CE&I team to seamlessly integrate insights, delivering strategic guidance to Sales and Marketing leadership.
- Develop, implement, and monitor KPIs, providing routine, data-driven performance insights to stakeholders.
- Utilize analytical and data visualization tools for efficient reporting and automation of KPIs.
- Create detailed reporting and analytics at the Account/HCP level to enhance the Sales Force's strategic planning and growth identification.
- Support and refine the targeting strategy for customer prioritization, enhancing focus at the HCP and account levels.
- Lead targeted ad hoc analyses to address evolving business needs and offer actionable insights.
- Craft and present clear analyses of brand performance, competitive landscape, and growth opportunities to senior leadership.
- Integrate various data sources to ensure a comprehensive and reliable analysis process, improving business insight accuracy.
- Bachelor’s degree required; advanced degree preferred.
- Over 6 years of insights and analytics experience, with a preference for backgrounds in Oncology/Hematology or Management Consulting, including familiarity with key Pharmaceutical and Oncology data sets (e.g., sales/Rx data, claims data sets, payer, EHR, GPO).
- Proficiency in data visualization tools (Power BI, Qlik, Tableau).
- Advanced skills in Microsoft Excel and PowerPoint.
- Demonstrated ability to develop and conduct ad hoc analysis, supporting business needs and generating timely insights.
- Commitment to fostering a fact-based decision-making culture.
- Capable of managing multiple analytics projects and requests efficiently, ensuring quality and timely delivery.
- Experience in defining sales and marketing KPIs for launch brands.
- Excellent cross-functional collaboration, communication, and presentation skills.
- Entrepreneurial mindset and ability to navigate ambiguity.
- Experience with joint ventures or co-promote partnerships is a plus.
- You are passionate about our purpose and genuinely care about our mission to transform the lives of patients through innovative cancer treatment
- You bring rigor and excellence to all that you do. You are a fierce believer in our rooted-in-science approach to problem-solving
- You are a generous collaborator who can work in teams with diverse backgrounds
- You are determined to do and be your best and take pride in enabling the best work of others on the team
- You are not afraid to grapple with the unknown and be innovative
- You have experience working in a fast-growing, dynamic company (or a strong desire to)
- You work hard and are not afraid to have a little fun while you do so