Front Office Manager - Oral Surgery
Advanced Dental Implants & Oral Surgery
- Issaquah, WA
- Permanent
- Full-time
- Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement.
- Foster a patient-centric environment by upholding the highest standards of customer service and care.
- Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity.
- Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership.
- Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success.
- Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff.
- Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence.
- Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations.
- Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration.
- Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation.
- Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency.
- Perform additional duties as needed to support the success of the practice
- Health, Dental, Vision, with HSA option
- Paid Life Insurance
- Accident and Hospital Indemnity Insurance
- Paid Time Off and Sick Leave
- 401k with up to 4% Company Match
- Short/Long Term Disability
- Employee Assistance Program
- National Discount and Rewards Marketplace
- Paid Parental Leave
- Career Path Advancement Opportunities
- Two or more years of supervisory experience.
- Healthcare or dental experience
- Minimum of five years of related experience.
- High school diploma or equivalent.
- Knowledge of medical and dental terminology.
- Proficiency in Microsoft Office Suite and office management procedures.
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong organizational skills and attention to detail.
- Bachelor's degree in a related field.