Clinical Coordinator

• Schedule procedures using Greenway system and manual paper system.
• Schedule surgery dates with patients.
• Make "quick notes" with procedure codes and ICD-10 codes and task to the pre-cert department.
• Follow up to ensure that pre-cert and benefits have been checked and the money has been collected.
• Place orders into hospital server for surgery along with any notes/special instructions needed for scheduling in the electronic medical record.
• Obtain medical clearance for surgery, if needed.
• Interface with appropriate vendor staff/representatives to ensure all necessary equipment will be on site for office and hospital-based procedures.
• Ensure proper diagnoses, CPT, ICD-10, and billing codes are documented for each visit and medical procedures performed.
• Provide accurate, detailed information to patients regarding test preparations, time of patients' schedule arrival, and any other directional information needed; take appropriate action in responding to questions from patients.
• Ensure proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Answer the telephone in a professional and courteous manner.
• Follow proper procedures for when scheduling all procedures or referrals, whether surgical, MRI or PT/OT.
• Obtain all benefits and pre-certs for specialty injections prior to the patient's appointment.
• Coordinate DME prescriptions and applications for patients, including obtaining authorization and payment or refer to DME Coordinator.
• Coordinate with clinic Physician Assistant to ensure proper patient care.
• Check charges daily.
• Confirm that clinic notes are faxed.
• Keep clinic flowing in an organized manner

• Minimum of High School diploma or equivalent.
• Two years of leadership experience preferred.
• One-year related experience and/or training, or equivalent combination of education and experience.
• Ability to work independently
• Excellent organizational skills
• Ability to multi task
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

• Generous Paid Time Off based on years of service
• Health & Welfare benefits starting the first of the month following your date of hire:

• BCBS Medical
• Dental
• Vision
• Company paid Life Insurance
• Voluntary Life, Accident, Cancer, and Critical Illness coverage
• Employee Assistance Program
• 401(k) plan after one year of employment
• Referral Bonus program
• Monday - Friday schedule for most roles

Southlake Orthopaedics