Vonage - Holmdel, NJ
The Database Administrator III is responsible for database production, design and implementation. The Database Administrator III maintains a rigorous work ethic in the Information Technology unit?s dynamic and maturing environment. This individual plays a key role in ensuring the...
Vonage - Holmdel, NJ
The Senior Analyst in Customer Care Strategy & Planning handles a wide range of analyses, reporting and insights for Customer Care. The Senior Analyst is responsible for developing reporting solutions and providing insights to help drive performance and improvements in support of...
Vonage - Holmdel, NJ
The Database Administrator III is responsible for database production, design and implementation. The Database Administrator III maintains a rigorous work ethic in the Information Technology unit?s dynamic and maturing environment. This individual plays a key role in ensuring the...
Vonage - Holmdel, NJ
The Director of Public Relations assists in the execution of PR and internal communications strategies, prepares communications, disseminates information, maintains internal communications results, improves internal communications, prepares reports and enhances the department and...
Software Engineer III-MSI Administrator/Developer
Vonage - Holmdel, NJ
The Software Engineer II/III - MicroStrategy Administrator/Developer, a member of the Vonage Enterprise Data Warehouse team, plays a key role in ensuring the MicroStrategy environment is designed and operating to meet business and IT demands for robust information capabilities, p...
Vonage - Holmdel, NJ
The Vice President Operations manages the Vonage Network Operations team, which includes overseeing personnel across various functional areas including Network operations/monitoring, Systems Operations, Applications, Call Processing, Data Center Operations, Operational Support Sy...
Senior Director Marketing - Mobile Applications
Vonage - Holmdel, NJ
The Sr. Director Marketing ? Mobile Applications is responsible for expanding our presence in the mobile applications space. This individual will work directly with the Managing Director, Mobile Services to create and implement innovative new marketing strategies for Vonage Mobil...
Vonage - Holmdel, NJ
The Database Administrator III is responsible for database production, design and implementation. The Database Administrator III maintains a rigorous work ethic in the Information Technology unit?s dynamic and maturing environment. This individual plays a key role in ensuring the...
Vonage - Holmdel, NJ
The Manager of Instructional Design is responsible for leading the strategic and creative instructional design initiatives for all training curriculum, including New Hire Training, and all Run-the-Business / Improve-the-Business training. Support all Care Initiatives with learnin...
Vonage - Holmdel, NJ
Reporting to the Director of Application Engineering, the Application Engineer Level II will be responsible for all aspects of application engineering for applications supported by Vonage Networks, which includes: deploying, configuring, administering, maintaining, and troublesho...
Sr. Manager Network Performance Management & Metrics
Vonage - Holmdel, NJ
Sr. Manager of Network Performance Management and Metrics is responsible for providing Key Performance Indicators (KPI?s) for Vonage?s network operations. Gathers all network quality and performance data and analyze for key performance indicators (KPIs). Establishes KPI targets a...
Software Engineer III- MicroStrategy
Vonage - Holmdel, NJ
The Software Engineer II/III - MicroStrategy, a member of the Vonage Enterprise Data Warehouse team, plays a key role in ensuring the MicroStrategy environment is designed to meet business and IT demands for robust information capabilities, performance, and data consistency. This...
Vonage - Holmdel, NJ
Vonage is seeking an innovative, self-motivated user experience designer to work on features and improvements to our customer-facing & agent-facing online support applications. This includes the Customer Support, Online Account, and Agent Desktop experiences. Utilizing principles...
Vonage - Holmdel, NJ
Manage the AHT and call/contact forecasting and analysis function for all LOBs and queues across all sites, including outsourced vendor sites utilizing the Aspect eWFM workforce management system to ensure service level and Occupancy goals are achieved within each line of busines...
Vonage - Holmdel, NJ
We are seeking qualified candidates for the recently opened System Administration role. The candidate will work as a member of a System Engineering team that is responsible for managing the technical aspects of the installation, configuration and administration in LINUX/UNIX envi...
Infrastructure Solution Architect
Vonage - Holmdel, NJ
Infrastructure Solution Architect is responsible for ensuring that server, storage, network, security needs are architected for redundancy, scalability and performance. The Architect is responsible for working across all infrastructure layers (server, storage, network, databases ...
Vonage - Holmdel, NJ
Implement best practices and processes in real-time monitoring and management procedures, in order to consistently achieve SLA, ABA, & Occupancy goals at an intraday level across all Queues within Care and IBTM. Develop, mentor, and lead Command Center team comprised of Intraday ...
Vonage - Holmdel, NJ
Database Technical Manager Print page Holmdel, NJ United States Job ID:2396 Duration:Full Time Category:Network Engineering Travel Required:None On Call Position?No Date Posted:5/11/2012 Hours Per Week:40 Shift Required:No Job Description This is a hands-on Database Manager posit...
Software Engineer III- Data Modeler/Teradata Data Analyst
Vonage - Holmdel, NJ
The EDW Data Modeler/Teradata Data Analyst, a member of the Vonage EDW team, plays a key role in ensuring the EDW (Teradata) database environment is designed to meet business and IT demands for robust information capabilities, performance, and data consistency. This position has ...
Technical Manager, Systems Engineering
Vonage - Holmdel, NJ
Technical Manager, Systems Engineering Print page Holmdel, NJ United States Job ID:2395 Duration:Full Time Category:Network Engineering Travel Required:None On Call Position?No Date Posted:5/11/2012 Hours Per Week:40 Shift Required:No Job Description This is a hands-on System Eng...