ITIL Configuration Coordinator
Timage Technology Solutions - Rochester Hills, MI
You will be responsible for operational support of the configuration management process and assist the Configuration Manager on a day to day basis with the following Full breadth of configuration management to include planning identification control status accounting reporting an...
Voice and Contact Center Hardware/Solution Manager
Timage Technology Solutions - Rochester Hills, MI
ProgramOperations Manager to manage the team that supports Voice and Contact Center HardwareSolution Job Description An IT business partner assigned to the customer Contact Center to ensure technology solutions are focused on the reliability of voice systems and services aligned ...
Program Improvement Specialist
Timage Technology Solutions - Rochester Hills, MI
As Program Improvement Specialist you will Complete analysis of existing methods to promote effective operations through standardization improvement simplification discontinuance or other methods Complete recommendations for business processes that ensure alignment with strategic...
Timage Technology Solutions - Rochester Hills, MI
RESPONSIBILITIES Manage a staff of team leads project managers PMO administrators and project developers that are focused on IT infrastructure oriented projects (ie servers network storage databases and facilities) Work closely with IT Application PMO management and resources who...
Timage Technology Solutions - Rochester Hills, MI
PREFERRED SKILLS EXPERIENCE Handson experience with some of the below listed infrastructure components o Juniper Checkpoint Cisco Fortinet Barracuda SonicWall or Palo Also firewalls o Bluecoat Websense Symmantec Trend Micro or McAfee secure web gateways o Citrix F5 Cisco Radware ...
Timage Technology Solutions - Rochester Hills, MI
Job description Part of a team supporting 1100+ servers in a 24 by 7 environment Work with other teams in a professional and courteous way to resolve issues in a timely fashion to meet customer Service Level Agreements (SLAs) Required to perform some afterhours on call work Exper...