The SHOW comes alive at MGM Resorts InternationalBecome one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.THE JOBAs a Status Board Operator, our mission is to elevate the guest's experience from the moment they arrive. With a welcoming smile and attentive service, we set the stage for unforgettable memories. By genuinely understanding each guest's story and individual needs, we take ownership of their experience. Our goal is to create WOW moments that will resonate with them long after their stay, ensuring their time with us is truly exceptional!THE PAY RATE Starting at $21.09THE DAY TO DAYSuccessfully managing the allocation of guest rooms and distributing them to managers across all shiftsEfficiently handling rush room requests from the Front Desk and VIP Services to ensure prompt accommodation of guestsContinuously receiving and processing special requests from guests such as baby cribs, bed boards, irons, hair dryers, etc., via phone or computer printerPromptly receiving and processing guest requests for turndown services, extra towels, etc., forwarding them to the appropriate employeesGenerating and distributing necessary reports for Housekeeping, Day, and Swing shifts to ensure smooth operationsEnsuring completion of the Housekeeper Assistant's report in the morning and afternoon, ready for distribution to the Assistant Hotel Manager, with a focus on professionalism and simplicityTHE IDEAL CANDIDATEAn enthusiastic individual to join our diverse and unified team, working collaboratively to meticulously manage and execute tasksPrior experience as a dispatcher, operator or call center environment a plusAble to work in a fast-paced environmentProficiency in bilingual communicationPositive attitude and a willingness to learnStrong organizational abilities and attention to detailWHAT YOU’LL NEEDHigh school diploma or equivalent; previous experience in a similar role preferred.Excellent communication and customer service skills.Flexibility to work evenings, weekends, and holidays as needed.THE PERKS & BENEFITSCollege opportunity programsAccess to company hotel, food and beverage, retail, and entertainment discountsFree meals in our employee dining roomFree parking on and off shift at all MGM propertiesProfessional and personal development through programs and networking opportunitiesAre you ready to JOIN THE SHOW? Apply today!
