Assistant Director of Banquets (Caesars Palace LV)

Caesars Entertainment

  • Las Vegas, NV
  • Permanent
  • Full-time
  • 18 days ago
Job Description:JOB SUMMARY:
The Assistant Director of Banquet Operations is directly responsible and accountable for the efficient operation of the Banquet Operations of the Hotel / Convention Center. He/ She coordinates all activities required to the proper execution of functions conducted within the convention space including, but not limited to, Convention Set-Up, Bar Operations and Banquet Management. The Director of Banquets has influence over the supporting departments of Stewarding, Culinary and Audio Visual to ensure all departments receive timely information for conference/event success.
ESSENTIAL JOB FUNCTIONS:
Directs and oversees the proper execution of events, by coordinating and managing the efforts of the Banquet Manager, Assistant Banquet Managers, Convention Managers and supporting staff.
Exercises the general responsibilities necessary to minimize operation cost and maximize operational profits.
Helps to establishes policies and procedures with all support departments to include the addition of an in-house audio/visual department.
Reviews the departmental P&L's and has a strong understanding of financials.
Supervise staff/employees to ensure proper execution of company standards and a high level of guest satisfaction.
Conducts meeting with Banquets, Set-Up, Kitchen and Production staff to plan special events, functions and communicate information relevant to the operation.
Performs continual inspection of all areas under jurisdiction to ensure standards of maintenance, and sanitation are always adhered to.
Works with the Director of Banquets to develop operation budgets, short- and long-range goals, monitor expenses, cost and be proactive in implementing upgraded standards.
Maintains healthy working relationships and professional climate. Must interface effectively with senior departmental management, peers, employees, and guests.
Complies with directives and policies from senior management and respective departments.
Individual is capable, team focused, has high integrity, passionate and loyal to the Caesars brand.
Sets, develops, communicates and adheres to standards including, set up, food and beverage, health and sanitation in addition to fire codes.
Assists Banquet Management team with pre-function briefing with servers to include timing, menus, customer expectations, side duties and assignment of server stations. Assures VIP tables are staffed with best staff available. Assures that all banquet checks are accurate, presented on a timely basis to customer for signature and posted on the day of event. Assures that Manager reports are completed and communicated on a timely basis.
Thorough Knowledge of issues such as fire, accident, loss and theft, emergency procedures, gaming, liquor sales and consumption.
Thorough knowledge of the hotel industry in general with specific knowledge of meetings and conventions procedures and a clear understanding of the purpose and function of all hotel departments, especially sales and catering.
Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, contracts, general correspondence and similar written materials.
Must possess excellent communication skills both spoken and written. Requires the ability to formulate memos, letters, programs, numerous technical requests as well as the ability to articulate clear and concise information to clients and fellow team members.
Ability to make the best use of time, resources and personnel to a high degree of effectiveness and productivity.
Ability to learn and perform all the essential job functions accurately and safely with minimal direct supervision, within the initial training period after the team member begins work.
Assists in ordering of food and beverage items as needed per BEO's.
Assists with monitoring of par levels and costs for banquet controllables.
Understands and completes scheduling on a weekly basis.
Understands and completes payroll on a bi-weekly basis.
Helps to develop internal candidates and recruits top tier talent for the department.
Actively looks at food and beverage trends and works with the culinary team to enhance our food and beverage program for our guests.
Ability to work a flexible schedule including nights, weekends and holidays as required.
Ability to deliver a service level which creates an atmosphere that makes our guests wanting to return.
Commitment to go above and beyond in accomplishment of departmental goals.
Be accessible and available to employees for one-on-one meetings and coaching/ counseling sessions.
Attend meetings in absence of the Director of Banquets.
Has a comprehensive knowledge of setups of banquet rooms.
Supervises and oversees the convention department managers and staff.
Understanding of the local union and how we operate together.
Ability to post banquet checks as needed.
Greets group contacts at their arrival, communicates with group contacts throughout program and offers group contacts 'surprise and delights' as a show of appreciation.
Completes special projects as required by the Director of Banquets.
Runs the day-to-day operations of the department in absence of the Director of Banquets.
QUALIFICATIONS:
Work requires effective communication in English, both verbal and written form in a professional manner.
Work requires 4-6 years of a manager level in Banquet or Catering and Convention experience.
Must present a neat and professional appearance.
Work requires ability to compile, compute, and analyze pertinent data needed for reports
Work requires flexibility to work various shifts.
Work requires knowledge of computer programs including Word, Excel, Power Point, Windows, LMS, Agilisys & Evention.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).About Us: Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.The Company reserves the right to make changes to the job description whenever necessary.As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment