Dual Director of Housekeeping
Lodging Dynamics
- Redondo Beach, CA
- $76,000-82,000 per year
- Permanent
- Full-time
- Provides courteous, personalized guest service by responding promptly and efficiently to request & complaints.
- Resolves difficult or unusual problems arising with guests, while maintaining good guest relationships and demonstrating outstanding hospitality through the corrective action taken.
- Identify ways of improving the efficiency and effectiveness of housekeeping service to guests by actively participating in employee training and conducting daily inspections.
- Monitor Housekeeping inventories to ensure adequate levels are maintained.
- Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
- Inspects the cleaning and servicing of all guestrooms and inspects all vacant rooms on a daily basis.
- Prepare and complete all reports needed. VIP's, Due-Out's V/D's etc.
- Completes full inspections form for each housekeeper and forwards them to the GM on a weekly basis.
- Responsible for overseeing the Housemen, ensuring that they are working appropriately with housekeepers and that they are completing all daily housemen duties/special projects.
- Overseeing outsourcing of Laundry controlling PAR levels and accuracy of shipments received from Laundry Partner.
- Overseeing outsourcing of housekeeping temporary services and supervises all temporary staff.
- Respects Hotel property and work areas by keeping them clean, well maintained, stocked and properly stored. Eliminates waste of supplies.
- Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.
- Prior Housekeeping Supervisory Experience in Hospitality.
- High School Diploma or GED / College Degree preferred.
- Must be highly motivated and have the ability to multi-task.
- Must be able to work independently.
- Must have the ability to lead, motivate and develop others.
- Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
- Paid time off for full AND part time associates
- Travel discounts at hotel partners and franchises around the world
- Participation in our Wellness program
- On-demand pay opportunities for instant pay between paychecks
- Leadership development program and growth opportunities