Service Leader
Perkins Restaurant & Bakery
- Onalaska, WI
- $16.50-18.00 per hour
- Permanent
- Full-time
- Educational Assistance with DeVry University with complimentary laptop**
- Immediate Family Members are also eligible
- Competitive Pay with Service Award Incentive
- Get paid daily through Daily Pay!
- Comprehensive Health Benefits including Medical, Dental, Vision, and more!***
- 401(k) retirement savings with company match
- Flexible Schedule
- All you can eat pancakes + meal discounts!
- Employee Discount Program
- Development Pathway: Step by step process to grow your career
- 3 College Credits hours for completing manager training****
- Ensures that all guests are properly greeted, seated, and served.
- Accountable for proper resolution of all guest complaints.
- Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
- Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
- Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
- Trains employees during shift to guarantee proper and productive performance.
- Takes responsibility and verifies that all menu items are prepared and served according to standards.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
- Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit's sales and profits through consistent guest satisfaction and cost controls.
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
- Must be able to communicate clearly
- Must be able to coordinate multiple tasks simultaneously
- Must have high level of mobility/flexibility
- Must be able to work irregular hours under heavy stress/pressure during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- Must be able to fit through an opening 30” wide
- Requires frequent reaching, bending, pushing and pulling
- Exposure to heat, steam, smoke, cold and odors
- Requires continual standing and walking