Impact Manager
City Year
- Memphis, TN
- $50,000-57,000 per year
- Permanent
- Full-time
- Oversee the implementation of whole school and class service; includes instructional support, thematic events, culture and climate
- Provide structure and common understanding of City Year’s service model for AmeriCorps Members
- Collect, input, analyze, and use data from teacher and AmeriCorps Member surveys, student, school, and district level data, and classroom observations to continuously improve whole school and class service, AmeriCorps member performance and experience.
- Lead team in weekly data tracking, analysis, and discussion during planning periods, team meetings, Learning and Development Days, etc.
- Support site in facilitating Learning and Development training sessions for AmeriCorps members
- Use performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential
- Ensure AmeriCorps members are committed to student success and equipped to meet City Year standards as practitioners in the schools
- Inspire the team to embrace a culture of power and idealism using City Year leadership tools, team building exercises, rituals, and best practices
- Model leadership that is inspired by City Year’s culture and values, and create spaces that empower AmeriCorps Members to access the power of our culture and values in a personally meaningful way
- Support the management of AmeriCorps member human resources to meet graduation and post-graduation expectations
- Effectively translate information and messages from various stakeholders (the school, City Year, the community, etc.) to AmeriCorps members
- Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps member talent and align with City Year’s Impact Goals.
- Act a key liaison between school leaders and City Year Memphis
- Use student data strategically to gain support for initiatives or interventions
- Coach AmeriCorps Members on developing productive partnerships with teachers and other student support staff
- Access and leverage community resources in support of the program
- Help cultivate local school district and strategic community relationships to enhance service performance
- Bachelor’s degree or adequate years of relevant experience
- Experience coaching young people and working with diverse populations
- Background in education or experience working in a school setting preferred
- City Year/AmeriCorps experience is a plus
- Sense of humor
- Experience working in teams or leading teams to achieve common goals
- Experience building successful partnerships to achieve mutually beneficial outcomes
- Experience collecting, analyzing and discussing data is a plus
- Thrives in diverse, youthful, high energy, and fast-paced environment
- Self-starter – strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
- Passion for working with urban youth and developing young leaders
- Strengths-based mindset
- Open to coaching and feedback; flexible, and willing to learn and grow
- Passion for National Service, Education Reform, and City Year’s Mission
- Reliable means of transportation required