PATIENT SERVICES SPECIALIST 3- INSTITUTE OF HUMAN DEVELOPMENT (100% FTE, DAYS)
University of Washington
- Seattle, WA
- $3,464-4,950 per month
- Permanent
- Full-time
Req #: 232626
Department: UW MEDICAL CENTER - INSTITUTE OF HUMAN DEVELOPMENT
Appointing Department Web Address:
Job Location: UW Medical Center - Montlake
Job Location Detail: 1701 NE Columbia Rd, Seattle, WA 98195
Posting Date: 04/11/2024
Closing Info: Closes On 04/18/2024
Salary: $3,464 - $4,950 per month
Other Compensation:
Union Position: Yes
Shift: First Shift
Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position,UW Medical Center-Montlake - Institute on Human Development and Disability has an outstanding opportunity for a Patient Services Specialist 3.WORK SCHEDULE
- Full-time (40 hours per week)
- Monday-Friday 8:00 am-4:30 pm
- Conveniently located near public transportation
- Make a difference for the patients and employees we serve
- Low volume of patients to schedule, but complex scheduling
- Opportunity to provide career growth
Located in Seattle Washington, the Institute on Human Development and Disabilities is internationally recognized for improving the lives of children, adolescents, and adults with or at risk for developmental disabilities through innovative research, education, interdisciplinary clinics, community engagement, and advocacy.PRIMARY RESPONSIBILITIES
- Demonstrates ability to schedule new, return, and procedure appointments and coordinate and schedule ancillary appointments consistent with patient needs and clinic scheduling guidelines, and to schedule interpreter services.
- Demonstrates ability to cancel and reschedule appointments (noting correct cancellation reason); review daily schedule to identify patients who did not keep scheduled appointments and notify clinical staff/patient as appropriate; manage wait list.
- Follow an effective workflow for the referral process to address both internal and external referrals, as well as communicating with referring providers
- Demonstrates ability to provide confidential care to patients and families and successfully meet both internal and external customer needs.
- Utilize forms and letters to document the process
- Follow processes for specific subspecialty referrals with physicians
- Maintain a database for tracking referrals using EPIC and oversee the referral process for compliance with process
- Create, maintain, and adjust provider templates per provider requests
- High school graduation or equivalent
- Two years Patient Services Specialist 2 experience
- An equivalent combination of education/experience
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.Become part of our team. Join our mission to make life healthier for everyone in our community.ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Join our mission to make life healthier for everyone in our community.Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or .Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under