Expediter
Highway Inn
- Honolulu, HI
- $14.00-18.00 per hour
- Permanent
- Part-time
- Accurately reading incoming customer orders, repeating orders back to wait for staff to confirm accuracy, and expediting orders to appropriate kitchen and/or other back-of-house staff
- Inspecting all items coming out of the kitchen to ensure they are properly prepared to order, presented according to Highway Inn standards, and all food and serving items are free of foreign substances
- Promptly delivering or transferring food to wait staff for delivery to customer
- Quickly and accurately report all complaints and/or service exceptions to the manager on duty so that action can be taken before customer(s) leave the restaurant
- Notifying the manager on duty of needed supplies in a timely manner (e.g. food products, take-out bags, utensils, napkins, etc.)
- Secondary duties may require cooking and preparing a variety of foods on the grill and using other commercial kitchen equipment; putting away and returning thoroughly washed and sanitized kitchen items to their proper location within the restaurant; proper and prompt clearing, cleaning, and restocking of food preparation areas as needed
- General stocking, cleaning and daily maintenance of kitchen and back of house areas
- Assisting co-workers to ensure prompt, high-quality guest service
- May be called upon to assist with serving duties
- 1 to 2 years cooking experience and serving experience; preferred experience with Hawaiian food and “Hawai‘i local” dishes
- Excellent customer service and interpersonal skills
- Strong attendance record
- Positive attitude
- Team player who is able to multitask efficiently
- Proactive in identifying and anticipating needs and concerns of customers, co-workers and managers
- Able to stand and/or walk continuously for long periods of time, often up to 10 hours a day, in non-temperature-controlled, high-humidity, high-heat environment, working with hot and/or sharp equipment, including steam-emitting equipment
- Must be able to lift up to 35 pounds with or without assistance
- Required to follow both oral and written instruction
- Expected to communicate clearly and efficiently with co-workers and managers
- Closed on all major holidays: Thanksgiving, Christmas, New Year’s
- Based on hours worked, employees are eligible for:
- Employee discounts
- Comprehensive health insurance
- Paid time off
- Temporary disability insurance
- 401K/Profit sharing