CR&O Supervisor
MHI RJ Aviation
- Bridgeport, WV
- Permanent
- Full-time
- Supervising assigned aircraft maintenance employees and responsible for the daily and overall operations of the Component Repair and Overhaul (CR&O) department, to include safety, schedules, budgets, personnel, customer meetings and quality.
- Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, general housekeeping. Ensure that regular established safety/security audits are conducted, and discrepancies are addressed.
- Perform supervisory responsibilities for assigned employees and area(s), for example, timecard and vacation approvals, PMP and 30/60/90-day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
- Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location.
- Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
- Oversee and manage the resources to maximize productivity and minimize DOI.
- As required, track submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
- May be required to act on behalf of Program Manager during absence.
- Administers team related policies & procedures.
- Manage time keeping system to ensure employee hours are accurate, and track attendance.
- Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, Maintenance Manual, IPC interpretation, technical drawing, and general technical data interpretation, etc.
- Coordination with WVAC heavy maintenance facility and Aircraft delivery in the areas of Labor support, Component repair, Aircraft deliveries and efficiencies.
- Supervise, lead, and coordinate overall CR&O operations to include Quality Control, Materials, parts and component logistics, customer service and performance efficiencies.
- Facilitate DMM meetings with all departments & shops.
- Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
- Identify and communicate best practices and champion continuous improvement initiatives.
- Delegates duties as necessary, although this does not relieve the Supervisor of the responsibility.
- Deliver comprehensive pre-shift briefings to ensure team is well informed and creating opportunity for open dialogue.
- Perform other duties as assigned.
- You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance.
- You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)
- You are A&P Certificate or otherwise appropriately certificated under FAR part 65.
- You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145.
- You have working knowledge of aircraft maintenance inspection programs for jet aircraft.
- You have working knowledge of Efficiency targets and overall financial metrics for CR&O business.
- You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
- You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
- You have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
- You demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team.
- You have strong Verbal and written communications skills.
- You have training skills necessary to provide employee training.
- You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
- You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as other operating systems used to manage the maintenance work.
- You have a 4-year College Degree (preferred)
- You have previous experience in Project Management (preferred)
- You have working knowledge of SAP, Kronos, and Empower MX maintenance transactions. (preferred)
- You have working knowledge of ISO/OHSAS management system and resources. (preferred)