Leasing Manager (Sales Manager)

• Oversee the daily Leasing operations of the property in accordance with company policies and standards.
• Create a personal and inviting environment for all prospects and residents.
• Effectively motivate staff members daily to promote a positive and exciting work environment.
• Perform and oversee leasing efforts, such as conducting property showings, qualifying applicants, closing prospective residents, and notifying applicants of approval or denial.

• Keep the resident up-to-date database while monitoring occupancy and availability of units.
• Maintain Availability List and Status Report, determine the termination date of lease rentals.
• Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours.
• Complete accurate Daily Reports to ownership reflecting tour information and lease count.
• Conduct market analysis, prepare market surveys, and assist in the off-site marketing program.
• Spearhead Renewal Workflow with Experience Team to meet appropriate notice period.
• Partner with the Marketing Department to organize and create Prospective Resident events to increase visibility and sales.
• Build the company image by cultivating relationships with influential companies and figures throughout the area and through attending networking events and relevant industry events.
• Assist resident inquiries with ledgers, rentable items, lease generation, transfers, and violations leading up to evictions.
• Assist with eviction of residents in compliance with court order and directions from the Legal team.
• Coordinate with staff to maintain current leases, collect payments, post rental payments, and impounds as due, and remove completed payments and impounds.
• Assist in completing accurate Deposit Accounting for move outs with Facilities Director to ensure proper assessments are charged and documented.
• Maintain all signage in optimal condition and visibility, including proper lighting and visible to street traffic.
• Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to Facilities Department.
• Ensure staff compliance with Fair Housing requirements and all applicable laws, codes and ordinances.
• Manage current lease audits, property inventory, and service contracts, arrange new contracts, and terminate existing contracts as required.
• Conduct home inspections to determine and report completeness, functionality, and condition prior to occupancy with the Facilities Director.
• Complete all equipment and supply leases/purchases for the property.
• Train new sales/leasing associates.
• Perform other related duties and assignments as required by the Director of Sales.

• On site Leasing Staff

• Bachelor's degree or equivalent experience
• Management/employee development experience
• Success in Leasing environment with a minimum of two-years of experience leasing apartments.

• Proficiency with Yardi, CRM, Rent Café.
• Solid understanding of Microsoft Office (Outlook, Excel, Word)
• Strong knowledge of operations with budget formulation
• Ability to work independently and as part of a team
• A drive towards high-performance sales and a passion to be first in class
• Analytically minded with the ability to swiftly pivot when market or team dynamic changes
• Must possess strong attention to detail, leadership skills and sales ability
• Demonstrated ability to lead teams
• Strong oral and written communication skills
• Great time management skills
• Computer literate with capability in email, MS Office and related communication tools
• Must be willing to participate in training in order to comply with new or existing laws
• Ability to work a flexible schedule, including evenings and weekends
• Neat, clean and professional at all times throughout the workday and/or whenever present at the community
• Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem

• Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
• Career Development: We offer extensive learning and development opportunities to support growth.
• Paid Time Off: Sentral fosters a flexible work lifestyle by offering generous paid time off to team members.
• Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.

Sentral