Oracle Platform Engineer / Business Analyst Service and PDH

Milwaukee Electric Tool

  • Menomonee Falls, WI
  • Permanent
  • Full-time
  • 26 days ago
Job Description:WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team.Our IT team is responsible for supporting our continued growth by partnering with each function to align the IT strategy and identify solutions, automating business processes, developing custom software solutions, providing, and governing access to data, evaluating, and implementing purchased software solutions, enabling advanced technologies like AI and ML, and managing the infrastructure and security these solutions require across the enterprise. We work to solve business challenges and drive efficiency through technology.Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.Your Role on Our TeamAs a Platform Engineer for Oracle Service and PDH, you will participate in a full suite implementation of Oracle Cloud ERP, delivering technology solutions and key initiatives encompassing all things Service, Return Authorization, Receiving, Repairing, Positioning Parts, Replacements, Warranty, Product Data Management, as well as Data Analytics across all these areas. You will serve as the go-to expert on technology solutions serving these key business areas and will be responsible for expanding best practice utilization of any related software solutions.You'll be DISRUPTIVE through these duties and responsibilities:
  • Drive solutions across stakeholders primarily in global Service and PDH: Return Authorization, Receiving, Repairing, Positioning Parts, Replacements, Warranty, Product Data Management, as well as Data Analytics.
  • Participate in and contribute to the solution design (encompassing process, data, and system architectures) with solutions to support the evolution of Global Supply Chain functions.
  • Determine request urgency and alignment to business strategy. Collaborate with business owners to develop business cases.
  • Elicit requirements using interview, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true need.
  • Gather, document, analyze and obtain approval on business requirements from stakeholders.
  • Translate business requirements to functional requirements, develop functional design in adherence with architecture standards and principles, and provide clarification of technical requirements as input for a dedicated technical development staff.
  • Complete impact assessments that outline the functional impact of new functionality and enhancements.
  • Document and maintain request and requirements traceability within the request system of record.
  • Configure functional application solution as part of the build and test phase of solution delivery.
  • Work independently and as a member of the solution delivery team in the application development lifecycle, including the design, coordinator, and execution of testing of new or upgraded application functionality.
  • Ability to interact with all levels of stakeholders across the company; deliver information to executives, and work with Applications, Program Management and Operations team members to define user requirements.
  • Lead the definition of functional strategy and vision and identify innovation opportunities.
  • Ability to travel to other Milwaukee Tool locations on occasion.
  • Other duties and responsibilities as assigned.
The TOOLS you'll bring with you:
  • Bachelor's degree in Computer Science or Business-related field, and/or an equivalent technical degree with four years of experience.
  • 5 or more years of Oracle Cloud experience, preferably with some of that experience being with Oracle Service Management and PDH.
  • 5 or more years of business analyst experience, along with experience through at least one full cycle ERP implementation.
Other TOOLS we prefer you to have:
  • Results oriented collaborative team player with a keen ability to demystify and streamline processes.
  • Experience in program governance and both waterfall and agile methodologies and demonstrated ability manage large, complex projects.
  • Be a business partner who can quickly learn business processes and provide strategic insight and guidance.
  • Demonstrated ability to build multi-year roadmaps aligned to business priorities.
  • Provide evidence of strategic thinking and experience executing in a fast-paced cross functional environment.
  • Take accountability and possess a sense of urgency to design, build, and deliver solutions.
  • Possess excellent time management, prioritization, and organizational skills.
  • Decisive in handling difficult business problems. Translate problems into practical solutions.
  • Consistently ensures the team provides the customer with attentive, courteous, and informative service.
  • Ability to distill complex concepts and ideas to simple brief points of communication.
  • Ability to communicate in a powerfully succinct manner.
  • Can manage multiple tasks at one time and quickly and accurately shift attention among multiple tasks.
  • Excellent interpersonal skills and ability to influence and organize.
  • Results oriented with hands on approach.
We provide these great perks and benefits:
  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • On-site wellness, fitness center, food, and coffee service
  • And many more, check out our benefits site
.Milwaukee Electric Tool Corporation (-Milwaukee Tool-) is an equal opportunity and affirmative action employer seeking to employ and advance in employment qualified persons without discrimination and to not allow harassment of any employee or applicant because of race, ethnicity, color, religion, sex, sexual orientation, gender identity, genetic characteristics, physical or mental disability, national origin, age, status as a protected veteran, and any other status protected by local, state, or federal law.

Milwaukee Electric Tool