Oracle Platform Engineer / Business Analyst Service and PDH
Milwaukee Electric Tool
- Menomonee Falls, WI
- Permanent
- Full-time
- Drive solutions across stakeholders primarily in global Service and PDH: Return Authorization, Receiving, Repairing, Positioning Parts, Replacements, Warranty, Product Data Management, as well as Data Analytics.
- Participate in and contribute to the solution design (encompassing process, data, and system architectures) with solutions to support the evolution of Global Supply Chain functions.
- Determine request urgency and alignment to business strategy. Collaborate with business owners to develop business cases.
- Elicit requirements using interview, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true need.
- Gather, document, analyze and obtain approval on business requirements from stakeholders.
- Translate business requirements to functional requirements, develop functional design in adherence with architecture standards and principles, and provide clarification of technical requirements as input for a dedicated technical development staff.
- Complete impact assessments that outline the functional impact of new functionality and enhancements.
- Document and maintain request and requirements traceability within the request system of record.
- Configure functional application solution as part of the build and test phase of solution delivery.
- Work independently and as a member of the solution delivery team in the application development lifecycle, including the design, coordinator, and execution of testing of new or upgraded application functionality.
- Ability to interact with all levels of stakeholders across the company; deliver information to executives, and work with Applications, Program Management and Operations team members to define user requirements.
- Lead the definition of functional strategy and vision and identify innovation opportunities.
- Ability to travel to other Milwaukee Tool locations on occasion.
- Other duties and responsibilities as assigned.
- Bachelor's degree in Computer Science or Business-related field, and/or an equivalent technical degree with four years of experience.
- 5 or more years of Oracle Cloud experience, preferably with some of that experience being with Oracle Service Management and PDH.
- 5 or more years of business analyst experience, along with experience through at least one full cycle ERP implementation.
- Results oriented collaborative team player with a keen ability to demystify and streamline processes.
- Experience in program governance and both waterfall and agile methodologies and demonstrated ability manage large, complex projects.
- Be a business partner who can quickly learn business processes and provide strategic insight and guidance.
- Demonstrated ability to build multi-year roadmaps aligned to business priorities.
- Provide evidence of strategic thinking and experience executing in a fast-paced cross functional environment.
- Take accountability and possess a sense of urgency to design, build, and deliver solutions.
- Possess excellent time management, prioritization, and organizational skills.
- Decisive in handling difficult business problems. Translate problems into practical solutions.
- Consistently ensures the team provides the customer with attentive, courteous, and informative service.
- Ability to distill complex concepts and ideas to simple brief points of communication.
- Ability to communicate in a powerfully succinct manner.
- Can manage multiple tasks at one time and quickly and accurately shift attention among multiple tasks.
- Excellent interpersonal skills and ability to influence and organize.
- Results oriented with hands on approach.
- Robust health, dental and vision insurance plans
- Generous 401 (K) savings plan
- Education assistance
- On-site wellness, fitness center, food, and coffee service
- And many more, check out our benefits site