Library Assistant, The Robbins Collection (6761C), Berkeley Law
University of California
- Berkeley, CA
- Permanent
- Part-time
- Serves at the reference desk point of contact providing full range of services to researchers using the Robbins Collection in a general circulation/reserve setting, including answering routine informational questions, handling routine complaints and performing routine circulation and lending functions.
- Opens and closes the reading room as needed.
- Following established written procedures, registers readers to use Robbins materials and provides necessary introductory information and instruction.
- Verifies user ID and researcher registration and log visitor's in-out times daily in the user database.
- Explains rules and procedures of the reading room to researchers and monitors area for compliance.
- Implements security protocols, including screening exiting users' bags, and continually monitoring the room and enforcing the reading room.
- Performs light housekeeping duties, such as taking out trash, vacuuming, and dusting.
- Performs other library projects within the scope of this classification as assigned.
- Instructs readers in the handling of rare and fragile materials, verbally intervening when necessary to safeguard the collections or escalating the situation to a manager if required.
- Retrieves rare books from, and return them to, a climate-controlled vault.
- Performs re-shelving and shelf-reading duties.
- Coordinates the reading room visitor's calendar and schedules appointments/reservations for the reading room.
- Shares calendar with staff as appropriate.
- Provides clerical support to the Publications Department within The Robbins Collection:
- Processes orders and payments.
- Resolves routine shipping, invoicing and payment.
- Maintains a vendor and newsletter contacts database.
- Sends out annual newsletter and resolves bounce backs or undeliverable messages.
- Collaborates with Reference staff in providing and interpreting bibliographic information to researchers using the library's catalogs and materials.
- Manages facilities and equipment for the Robbins Collection and report issues to Supervisor and/or Facilities Department accordingly.
- Places orders for supplies or equipment as directed.
- Tracks warranty and vendor information as needed.
- Monitors HVAC temperature and humidity numbers in climate-controlled rooms; reports abnormalities or concerns to Assistant Director.
- Assists with miscellaneous projects, such as book inventory, mold checks on rare books and manuscripts, barcoding, catalog accuracy, catalog number conversions.
- Assists with events, travel bookings and visiting scholars support as needed.
- Participates in performance development and training opportunities.
- Performs additional duties as assigned.
- Demonstrated excellent customer service experience and commitment to high quality public service.
- Ability to follow, implement and enforce a broad range of policies, procedures and local practices.
- Ability to complete detailed work accurately and complete projects on time.
- Ability to work independently and with others, including across organizational lines.
- Proficiency with standard office software and equipment (such as Google suite, Microsoft Office, and video conference platforms).
- Ability to learn new computer programs and software systems.
- Excellent written and oral communication skills to communicate effectively with people of various backgrounds.
- Solid organizational skills.
- Ability to work efficiently with frequent interruptions.
- Ability to establish and maintain effective working relationships and be an effective team-oriented member of the unit.
- Demonstrated commitment to and understanding of diversity, equity, inclusion, and belonging (DEIB), and ability to apply and integrate core concepts of DEIB into everyday practice.
- Commitment to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included.
- Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.
- Experience working in an academic library.
- Experience processing library collections and/or maintaining library stacks.
- Familiarity with and/or ability to learn UC Berkeley business processes: T&E reimbursement system, Connexxus, BearBuy, Direct Bill ID and reimbursing international visitors.
- Demonstrated ability to display a calm demeanor when assisting users or employees and/or while under pressure to meet deadlines.
- Experience working with an integrated library system.
- Knowledge of the disciplines of Law, History or Classics.
- Ability to work with materials in languages other than English and in non-Roman alphabet and proficient in Latin and at least one modern language, other than English, that is relevant to Robbins Collection materials (e.g., Italian, French, German, Greek, Spanish, Hebrew).
- Awareness of legal, ethical and practical issues affecting public services in an academic library.
- This is a 75%, full-time (30 hours per week), career position that is eligible for UC benefits.
- This position is non-exempt and paid bi-weekly.