Business Office Associate
United Surgical Partners International
- Phoenix, AZ
- Permanent
- Full-time
Our singular focus is the state-of-the-art care of musculoskeletal conditions including joint replacement, spine surgery and other reconstructive procedures. Our mission is to provide first-class surgical services for the community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.JOB SUMMARY:Business Office Associate (BOA) interfaces in a professional manner with visitors, patients, family, and physicians on phone and in person. This position performs clerical duties involved with Business Office activities including, but not limited to, admission of patients, verification of patient insurance and providing support to the Business Office Manager. The BOA must maintain the confidentiality and security of sensitive, privileged communications and work product; and support various functions in the business office in maintaining internal controlsAdmissions responsibilities include:
- Preadmissions calls and activities
- Collection of patient information and copying of identification and insurance
- Accurate data entry of patient information into the patient accounting system
- Directing patient to appropriate area upon admission
- Accurately updating patient demographics/information in patient accounting system.
- Verifying insurance benefits, obtaining proper authorization from insurance carrier.
- Determining what funds to collect upon admission.
- Notify patients of monies due and document in billing system.
- Other duties as required or requested by chain of command.
- Business or Accounting degree from accredited college or university preferred (high school diploma required)
- 2 to 4 years applicable experience in a hospital or medical office setting
- Ability to read and comprehend complex instructions, business invoices, business accounts.
- Accounts payable/receivable experience preferred.
- Insurance verification and billing experience preferred.
- Proficient computer software skills (Microsoft Office Products including Excel & Outlook)
- Experience using and healthcare software systems, MEDITECH and/or Advantx, experience a plus
- Ability to apply common sense understanding to carry out detailed written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to understand the need for confidentiality in the work assigned to you
- Effective communication skills with staff members, patients and their families (in English)
- Business or Accounting degree from accredited college or university preferred (high school diploma required)
- 2 to 4 years applicable experience in a hospital or medical office setting
- Ability to read and comprehend complex instructions, business invoices, business accounts.
- Accounts payable/receivable experience preferred.
- Insurance verification and billing experience preferred.
- Proficient computer software skills (Microsoft Office Products including Excel & Outlook)
- Experience using and healthcare software systems, MEDITECH and/or Advantx, experience a plus
- Ability to apply common sense understanding to carry out detailed written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to understand the need for confidentiality in the work assigned to you
- Effective communication skills with staff members, patients and their families (in English)