OPS CASHIER
State of Florida
- LaBelle, FL
- $16.00 per hour
- Permanent
- Full-time
The OPS Cashier position is responsible for general clerical and cashiering, and reception, at Hendry & Glades Counties Health Department (CHD). This position will float between LaBelle, Clewiston & Moore Haven as needed. Provides electronic file maintenance for Department of Health in Hendry & Glades Counties by sorting, scanning and filing documents in appropriate electronic Medical. This position is responsible for ensuring that confidential information and documents are secured and that departmental functions as it relates to privacy are accomplished in accordance with State and local policies and procedures. The position also provides back up duties for other clerical positions. Providing clerical back up duties include working at the Hendry CHD Labelle location and the Glades CHD in Moore Haven as required. Position reports directly to the Operations & MGMT Consultant I – SES and is headquartered at the CHD in LaBelle.
Works independently at the front desk answering phones, directing incoming calls and messages to the appropriate party according to office policy. Greets clients and visitors in a prompt and pleasant manner, determines their needs and responds accordingly. Acts as an interpreter when needed. Cashiers’ client services from super bill, collecting past due fees for services, reviewing client balance through the Health Management System (HMS) billing function. Identifies method of payment for service received (cash, bill to Medicaid, Medicare, Private Insurance, or other third-party payment sources). Provides the following clerical support: 1) manages and routes e-mails; 2) handles incoming calls when forwarded to the Front Desk; 3) assists in organizing and arranging meetings, prepares agendas and minutes for same. Attends and participates in Quality Improvement Activities, In-service programs and staff meetings. Successfully completes annual DOH mandatory trainings as well as other assigned trainings within the specified timeframes.
Assists in preparing medical files for storage or archiving on an annual basis. Keys, scans and/or verifies alpha-numeric data accurately and efficiently from hard-copy documents to a computer system. Copies, scans, sorts and files medical documents using the appropriate equipment. Participates in processing the closure of inactive medical records. Ensures upon cashiering that updates are accurate in HMS. The incumbent may be required to lift and maneuver boxes of records. Ensures that all hard copies are scanned and uploaded in HMS as applicable. Assists Senior Clerk and Supervisor in researching client records and documents.
Supports Senior Clerk in their responsibility for the maintenance, retrieval, and filing of confidential medical records. Assists Senior Clerk in ensuring that all lab and medical information is also filed timely in medical record. Assists in processing of medical record releases, reviewing for completeness prior to the release of confidential information. Handles all requests for record copies in a timely manner. Assists in the responsibility for inventory control of state and local forms.
Acts as back up to Senior Clerk in assisting professional staff coordinate schedule for clinics as necessary, including Family Planning, Maternity and working with the Ryan White Program. Functions as the clerical liaison with medical staff in serving clients.
Performs other related duties as assigned, including assisting with incoming and outgoing mail, and the courier bag Serves as a backup to process outgoing and incoming US mail and packages, processes deliveries to the correct department. Reports all problems immediately using the chain of command.Required Knowledge, Skills, and Abilities:
Knowledge:
- The principles and techniques of effective communication.
- Office procedures and practices.
- Filing, typing, entering data, maintaining records and using and completing forms.
- Use of equipment and supplies related to the position.
- Arithmetic/Mathematical reasoning (performs computations such as addition, subtraction, multiplication, and division correctly);
- Cognitive Reasoning: Discovers or selects rules, principles, or relationships between facts and other information.
- Communication (Oral & Written): Takes the initiative to communicate accurate, up-to-date plans and information to subordinates, peers, and management. Expresses thoughts clearly, both verbally and in writing. Listens and understands the views of others;
- Talking to others to effectively convey information
- Creative Thinking: Develops new insights into situations and applies innovative solutions to make organizational improvements; designs and implements new or cutting-edge programs/processes.
- Willing and able to travel between work locations (Clewiston, Moore Haven, LaBelle)
- Willing and able to perform emergency duty. Emergency duty required of the incumben includes workin in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster, man-made or natural.
- Must have experience in handling cash payments and balanced a cash drawer.
- Must be fluent in both English and Spanish (verbal & written)
- Must have a high school diploma or an equivalent GED
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.Where You Will Work:
Hendry County Health Department (Headquartered)
1140 Pratt Blvd
LaBelle, FL 3335The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
- Deferred Compensation (voluntary)
- Employee Assistance Program (voluntary)
- And more!