RESIDENT DISTRICT MANAGER - FOOD SERVICE OPERATION
Compass Group
- Columbia, SC
- Permanent
- Full-time
- Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
- Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
- May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
- Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
- Fosters a culture of transparency, understanding, education, safety, and accountability at the account
- Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
- Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
- Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
- Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
- Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
- Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
- Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
- Ensures consistent and fair administration of al policies and procedures
- Educational minimum and work experience per USDA Professional Standards for the account(s)
- Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area
- Is well-versed in all aspects of foodservice management with a proven track record of success
- Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
- Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
- Champions the inclusion mindset, and is proactive, positive, professional, and resilient
- Excellent computer skills and proficiency with Microsoft Office suite and POS software
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)